Restaurant Operations Supervisor — Guest Service & Training

Harbour Grand (H.K.) Resources Limited; Hong Kong; On-site; HKD 324,000 - 335,000; Full time

Job summary

Harbour Grand (H.K.) Resources Limited is seeking an experienced Restaurant Outlet Manager to oversee daily restaurant operations at the hotel dining venue in Hong Kong. You will lead shift activities, supervise team members, and ensure services meet the hotel’s high standards.

The role requires a service-focused leader fluent in English, Cantonese and Mandarin, with a track record of staff training and guest satisfaction. This is a full-time, long-term position based on-site.

Qualifications

• Certificate or above in Hotel and Catering or related disciplines.
• At least 3 years hotel working experience with minimum 1 year at senior managerial position.
• Outgoing, service-oriented with good communication skill.
• Good command of spoken English, Cantonese and Mandarin.

Responsibilities

• Maintain smooth and efficient operation at the restaurant.
• Oversee outlet's daily shift operations and supervise staff.
• Deliver quality services in accordance with hotel standards.
• Provide training and improve team competencies to meet guest satisfaction.
• Perform ad hoc duties as required.

Skills

Service orientation

Communication skills

English fluency

Cantonese & Mandarin

Education

Hotel & Catering qualification

Job description

Harbour Grand (H.K.) Resources Limited is seeking an experienced Restaurant Outlet Manager to oversee daily restaurant operations at the hotel dining venue in Hong Kong. You will lead shift activities, supervise team members, and ensure services meet the hotel’s high standards.

The role requires a service-focused leader fluent in English, Cantonese and Mandarin, with a track record of staff training and guest satisfaction. This is a full-time, long-term position based on-site.