Regional IT Support Engineer (2nd/3rd Line) – Hybrid

Swing Consulting Ltd.; Hong Kong; On-site; HKD 500,000 - 700,000; Full time

Job summary

A leading consulting company in Hong Kong is seeking a Senior Regional Support Engineer. The ideal candidate should possess a college diploma in I.T. and have at least 5 years of experience supporting user environments and IT infrastructure projects. Proficiency in Active Directory, Microsoft 365 apps, and strong troubleshooting skills are essential. Candidates must be bilingual in English and Chinese. The role may also require business travel.

Qualifications

• At least 5 years working experience in supporting regional user workspace environment.
• Solid experience in Windows 10, Skype for Business and MS Teams.
• Must be able to communicate in English & Chinese (Mandarin & Cantonese).

Skills

Active Directory Management

Microsoft 365 Apps

Troubleshooting

Communication Skills

PowerShell Scripting

Education

College diploma in I.T. or related field

Tools

Windows Servers

Intune

Workspace One

Microsoft Exchange

Microsoft Configuration Manager

Job description

A leading consulting company in Hong Kong is seeking a Senior Regional Support Engineer. The ideal candidate should possess a college diploma in I.T. and have at least 5 years of experience supporting user environments and IT infrastructure projects. Proficiency in Active Directory, Microsoft 365 apps, and strong troubleshooting skills are essential. Candidates must be bilingual in English and Chinese. The role may also require business travel.