Receptionist (Banking and Finance)

Williams Lea (Hong Kong) Ltd; Hong Kong; On-site; HKD 167,000 - 212,000; Full time

Benefits offered by this job

5 days' work

15 days annual leave

Group medical coverage

Dental insurance

Life insurance

Job summary

Williams Lea (Hong Kong) Ltd is seeking a reception/office administrator to greet clients and assist visitors with professionalism. The role includes handling calls and emails, coordinating conference room bookings and events, and maintaining a professional reception area.

Requirements include HKCEE/HKDSE or above, with preferred tertiary education and at least 3 years in financial institutions. Proficiency in English and Chinese (Cantonese & Mandarin) and strong interpersonal skills are

Qualifications

• Strong customer service and interpersonal communication skills (oral & written).
• Good command of English and Chinese (Cantonese & Mandarin).
• Detail-oriented with good problem-solving and multi-task prioritization.

Responsibilities

• Greet and assist clients, visitors, and staff with courtesy and professionalism.
• Manage incoming calls, emails, and correspondence efficiently and accurately.
• Coordinate events and set up; assist with conference room and visitor office reservations.
• Maintain reception area and meeting rooms to high standards of cleanliness and presentation.
• Liaise with building management, security, and vendors as needed.
• Perform other office administrative tasks as assigned.

Skills

Customer service

Interpersonal communications

English & Chinese

Attention to detail

Education

HKCEE/HKDSE or above

Job description

Greet and assist clients, visitors, and staff with a high level of courtesy and professionalism

Manage incoming calls, emails, and correspondence efficiently and accurately

Event co-ordination and set up

Assist with making conference room / visitor office reservations

Accountable for reception area, and preparing for daily conference room and guest activity by complying with procedures and rules

Coordinate meeting room bookings and support logistics for client visits and internal meetings

Maintain the reception area and meeting rooms to the highest standards of cleanliness and presentation

Liaise with building management, security, and vendors as needed

Perform any other office administrative tasks as assigned

Job Requirements:

HKCEE / HKDSE or above, completion of tertiary education preferred

Minimum 3 years of relevant experience in financial institutions is preferred

Good command of both written and spoken English & Chinese (Cantonese & Mandarin)

Strong customer service and interpersonal communications skills (both oral and written)

Detail-oriented and demonstrated problem solving abilities & prioritization of multiple tasks

We offer attractive remuneration package and fringe benefits such as 5 days' work, 15 days' of annual leave, group medical, dental and life insurance coverage to the successful candidate. In addition, you will have an opportunity to work in a reputable company with excellent career exposure.

All information provided will be treated confidentiallyand used solely for recruitment purpose.

Business Support Services 101-1,000 employees

Williams Lea is the leading global provider of skilled business-critical support services to financial, legal and professional services firms.

From our humble beginnings as a print shop in London, to our position today as a global outsourcing leader, our business is built on a strong heritage, great relationships and a talented team.

We are experts in delivering efficient business processes in complex and highly regulated environments. We connect people, processes and technology to manage documents and streamline key back

office functions. Empowered by a global workforce, our strength is unparalleled and helps improve efficiency, increase effectiveness and reduce risk for our clients.

Our clients and their customers have always been at the heart of everything we do. We bring a consultative and collaborative approach to developing solutions for the unique needs of legal,

financial and professional services firms and our long-term partnerships, great relationships and exceptional employees have been the driving force behind our success.

For more information, please visit www.williamslea.com

Williams Lea is the leading global provider of skilled business-critical support services to financial, legal and professional services firms.

From our humble beginnings as a print shop in London, to our position today as a global outsourcing leader, our business is built on a strong heritage, great relationships and a talented team.

We are experts in delivering efficient business processes in complex and highly regulated environments. We connect people, processes and technology to manage documents and streamline key back

office functions. Empowered by a global workforce, our strength is unparalleled and helps improve efficiency, increase effectiveness and reduce risk for our clients.

Our clients and their customers have always been at the heart of everything we do. We bring a consultative and collaborative approach to developing solutions for the unique needs of legal,

financial and professional services firms and our long-term partnerships, great relationships and exceptional employees have been the driving force behind our success.

For more information, please visit www.williamslea.com