Client Experience & Reception Coordinator

Williams Lea (Hong Kong) Ltd

Hong Kong

On-site

HKD 167,000 - 212,000

Full time

6 days ago

Be an early applicant

Application generator

An application made for this job — a tailored resume and cover letter that speak straight to the posting.

Get past ATS filters

Benefits offered by this job

5 days' work

15 days annual leave

Group medical coverage

Dental insurance

Life insurance

Job summary

Williams Lea (Hong Kong) Ltd is seeking a reception/office administrator to greet clients and assist visitors with professionalism. The role includes handling calls and emails, coordinating conference room bookings and events, and maintaining a professional reception area.

Requirements include HKCEE/HKDSE or above, with preferred tertiary education and at least 3 years in financial institutions. Proficiency in English and Chinese (Cantonese & Mandarin) and strong interpersonal skills are

Qualifications

Strong customer service and interpersonal communication skills (oral & written).
Good command of English and Chinese (Cantonese & Mandarin).
Detail-oriented with good problem-solving and multi-task prioritization.

Responsibilities

Greet and assist clients, visitors, and staff with courtesy and professionalism.
Manage incoming calls, emails, and correspondence efficiently and accurately.
Coordinate events and set up; assist with conference room and visitor office reservations.
Maintain reception area and meeting rooms to high standards of cleanliness and presentation.
Liaise with building management, security, and vendors as needed.
Perform other office administrative tasks as assigned.