Receptionist & Admin Assistant

Sohar International; Hong Kong; On-site; HKD 134,000 - 201,000; Full time

Job summary

Sohar International in Hong Kong is seeking a professional and welcoming Receptionist & Admin Assistant to join our team. This is a key front-facing position that serves as the first point of contact for our clients, visitors and colleagues.

You will play a vital role in creating a positive impression of our organisation whilst providing essential administrative support to ensure smooth day-to-day operations. This is a full-time position based in our Hong Kong Island office.

Qualifications

• Experience in a reception or front-of-house role.
• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook).
• Excellent communication skills in English and Chinese, both written and verbal.

Responsibilities

• Greeting visitors, clients and staff with professionalism.
• Managing incoming and outgoing telephone calls and directing enquiries.
• Maintaining the reception area to a high standard of cleanliness and presentation.
• Scheduling and coordinating meetings for senior staff.
• Managing diary systems and sending reminders and confirmations.
• Processing and distributing mail and packages.
• Performing clerical duties including filing, photocopying and data entry.
• Assisting with administrative tasks such as monthly expense reimbursements.
• Liaising with external service providers and vendors as required.

Skills

Customer service

Bilingual English/Chinese

Communication

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Sohar International is Oman's fastest-growing bank, guided by a clear vision to become a world-leading Omani service company that helps customers, communities and people prosper and grow. With a purpose to help people 'win' by delivering responsive banking for their ever-changing world, the bank offers innovative solutions across Commercial and Investment Banking, Wealth Management, Islamic Banking, and more. Operating with a strong digital-first approach and an expanding regional footprint - including presence in the Kingdom of Saudi Arabia - Sohar International is committed to driving value through strategic partnerships and a dynamic customer experience.

About the role

We are seeking a professional and welcoming Receptionist & Admin Assistant to join our team in Hong Kong. This is a key front-facing position that serves as the first point of contact for our clients, visitors and colleagues. You will play a vital role in creating a positive impression of our organisation whilst providing essential administrative support to ensure smooth day-to-day operations. This is a full-time position based in our Hong Kong Island office.

What you'll be doing

Greeting visitors, clients and staff with professionalism and courtesy, ensuring a welcoming first impression

Managing incoming and outgoing telephone calls, directing enquiries to appropriate departments and taking messages accurately

Maintaining the reception area to a high standard of cleanliness, organisation and presentation

Scheduling and coordinating meetings and appointments for senior staff members

Managing diary systems and sending out meeting reminders and confirmations

Processing and distributing incoming mail and packages

Performing general clerical duties including filing, photocopying and data entry

Assisting with administrative tasks such as preparing and following up on monthly expense reimbursements

Liaising with external service providers and vendors as required

Maintaining confidentiality and handling sensitive information professionally

What we're looking for

Experience in a reception or front-of-house role, ideally within a corporate or professional services environment

Administrative ability with proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook)

Excellent communication skills in English and Chinese, both written and verbal, with the ability to interact professionally with colleagues at all levels

Organisational and time management abilities, with the capacity to manage multiple priorities effectively

A professional appearance and demeanour with a genuine commitment to providing exceptional customer service

Strong attention to detail and accuracy in all work completed

A positive attitude, reliability and flexibility in approach to work

Familiarity with telephone systems and IT software is advantageous

Ability to remain calm and composed in a fast-paced environment

The candidate must demonstrate good command of both written and spoken English as well as Chinese. Given the multicultural background of the team, strong verbal skill in English is highly valued.