Property Assistant II

Jones Lang LaSalle Incorporated; Hong Kong; Presencial; HKD 180 000 - 240 000; Tempo integral

Resumo da oferta

Jones Lang LaSalle (JLL) in Hong Kong is seeking a Property Assistant to support site patrolling, contractor supervision and incident handling across residential, retail and office properties.

Fresh graduates are welcome; 1–2 years of experience may be considered for the Senior Property Assistant role. Proficiency in MS Word/Excel and bilingual Cantonese/English is required, with Putonghua helpful. Security permits (SPP) and QAS training are preferred by many employers.

Qualificações

• Fresh graduates welcome; 1–2 years of relevant experience may be considered for the Senior Property Assistant role.
• Proficient in MS Word and Excel and Chinese/English word processing.
• Languages: Cantonese, English, and Putonghua.
• Certifications: Security Personnel Permit (SPP) and QAS Security Training Certificate preferred by many employers.

Responsabilidades

• Site Patrolling: Inspect common areas in residential, mall, or Grade-A offices for safety, cleanliness and security.
• Contractor Supervision: Monitor outsourced service providers’ performance and progress.
• Incident Handling: Support property officers in emergencies and report issues promptly.
• Frontline Support: Handle inquiries and manage access control for residents, tenants, and visitors.
• Clubhouse & Event Support: Assist in managing clubhouse bookings and estate events.

Conhecimentos

MS Word

MS Excel

Basic computer literacy

Bilingual Cantonese & English

Ferramentas

Security systems

Descrição da oferta de emprego

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Key Responsibilities

• Site Patrolling: Conduct regular inspections of common areas in residential buildings, shopping malls, or Grade‑A offices to ensure cleanliness, safety, and security.
• Contractor Supervision: Monitor the performance and progress of outsourced service providers, including security, cleaning, landscaping, and technical maintenance teams.
• Incident Handling: Assist property officers in handling emergency incidents (e.g., power outages, water leakage, or fire alarm triggering) and report issues promptly.

Customer Service & Tenant Relations

• Frontline Support: Handle inquiries, building access control, and feedback from residents, tenants, and visitors at the management office or concierge desk.
• Complaint Resolution: Log building maintenance requests, coordinate with the technical team for repairs, and follow up with residents on the progress.
• Clubhouse & Event Support: For residential roles, assist in managing clubhouse facility bookings, organizing seasonal estate events, and updating promotional notices.

Standard Requirements

• Experience: Fresh graduates or career changers from customer service, retail, and hospitality backgrounds are highly welcome.
• Candidates with 1–2 years of relevant experience may be considered for the Senior Property Assistant role.
• Skills: Proficient in basic computer applications (MS Word, Excel) and Chinese/English word processing.
• Languages: Good command of spoken Cantonese, English, and Putonghua.
• Certifications: Holding a Security Personnel Permit (SPP) and a QAS Security Training Certificate is required by many major employers, as the role often involves supervising onsite security operations.
• Location: On‑site –HongKong, SAR, China

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation.

At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique.

Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.