Property Assistant I

Jones Lang LaSalle Incorporated; Hong Kong; On-site; HKD 156,000 - 268,000; Full time

Job summary

Jones Lang LaSalle Incorporated is seeking a property management assistant in Hong Kong to supervise facilities, respond to tenant inquiries, and support the team in handling complaints and emergencies. The role emphasizes proactive engagement with tenants, basic English and Mandarin communication, and familiarity with property management systems.

Ideal candidates will have at least one year of property management experience, a mature and organized approach, and the ability to work independently

Qualifications

• 1+ year property management experience
• Basic English and Mandarin; Cantonese preferred
• Strong communication and organizational skills
• Willingness to engage with tenants and respond to queries and emergencies

Responsibilities

• Inspect property facilities to ensure normal operation
• Handle customer inquiries and assist supervisor with complaints
• Coordinate with tenants and stakeholders during emergencies
• Maintain positive relationships with building occupants and clients

Skills

English

Mandarin

Cantonese

Customer service

Communication

Education

Secondary education (Form 5 or above)

Tools

Property management software

Control room systems

Job description

JLL supports the Whole You, personally and professionally.Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.職責:巡視物業確保所有設施運作正常處理顧客查詢協助上司跟進投訴及處理緊急事故主動與業戶接觸維持良好關係要求:中五或以上程度一年或以上物業管理經驗優先具控制室經驗優先成熟, 有良好組織能力, 有責任基本英語及國語、良好粵語的言語能力樂觀性格 及 具獨立能力有一般電腦知識優先If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!Personalized benefits that support personal well-being and growth:JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.About JLL –We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.