Production Assistant

Johnson Stokes & Master; Hong Kong; Hybrid; HKD 201,000 - 290,000; Full time

Benefits offered by this job

Family Medical Insurance

Group Life Insurance

Health Check

Maternity Leave

Paternity Leave

Job summary

Johnson Stokes & Master is seeking a document production specialist to support all Hong Kong offices. The role includes bulk printing, scanning, binding, CD/DVD burning, and electronic filing.

You will ensure high-quality outputs for business and marketing needs and coordinate handovers between shifts to ensure continuity. The position requires strong customer service, attention to detail, and the ability to work with various printing channels and teams.

Qualifications

• Strong customer service skills and professionalism are required.
• Knowledge of printing processes, equipment, and finishing techniques.

Responsibilities

• Provide document production and specialisation support to all JSM offices.
• Print documents through various channels and ensure high-quality outputs.
• Perform hyperlinking, burning of CD/DVD/USBs, and document packaging.
• Scan or photocopy documents, books and materials as required.
• Handover tasks between dayshift and nightshift to ensure continuity.
• Work with users and peers under minimal supervision.
• Coordinate daily tasks and maintain good relationships with stakeholders.

Skills

Customer service

Printing processes

Attention to detail

Team collaboration

Time management

Job description

This role is responsible for providing document production and specialisation support to all JSM offices, including delivering bulk photocopying, scanning, binding and printing services to the firm.

Print documents through various channels, including online datarooms, CDs, email, Document Management System (DMS), ensuring high quality control of outputs for business and marketing purposes

Perform hyperlinking, burning of CD/DVD/USBs, document packaging, electronic filing and bulk printing

Scan or photocopy documents, books and other materials as required

Facilitate clear and concise handover of tasks between dayshift and nightshift to ensure continuity

Work effectively under minimal supervision, receiving direct instructions from users and collaborating with peers to share tasks

Coordinate daily tasks and maintain good relationship with all stakeholders to promote collaboration

Willing to work afternoon/night and weekend shifts, including overtime on weekdays, weekends, or public holidays as needed

Adaptable to flexible working locations as required

Execute other tasks as assigned by management

The above list of responsibilities is not exhaustive, and additional reasonable duties consistent with the role may be assigned from time to time.

Experience and Qualifications

Demonstrates strong customer service skills and professionalism

Good knowledge on printing processes, equipment, and finishing techniques

Mature, responsible, and reliable

Demonstrates strong adherence to instructions from the line manager

Possesses a strong sense of teamwork and collaboration

Attentive to detail, with proven ability to produce accurate work and meet tight deadlines

Capable of effectively escalating issues to line managers as and when necessary

Demonstrates the ability to seek clarification, guaranteeing appropriate follow-through on work requests

A self-motivated, pro-active and enthusiastic good team player

Should you require any reasonable adjustments to be made for you during the recruitment process please do not hesitate to contact a member of the JSM recruitment team.

JSM is a pre-eminent law firm in Hong Kong with representative offices in Beijing and Shanghai and a Beijing IP agency which handles trademark registration matters in Mainland China. JSM advises clients on the full spectrum of legal issues arising on the most complex deals and disputes in and from Hong Kong and Mainland China.

JSM is a pre-eminent law firm in Hong Kong with representative offices in Beijing and Shanghai and a Beijing IP agency which handles trademark registration matters in Mainland China. JSM advises clients on the full spectrum of legal issues arising on the most complex deals and disputes in and from Hong Kong and Mainland China.

Perks and benefits Medical Insurance - family (in/outpatient, dental) Group Life Insurance, Health Check Full Paid Maternity and Paternity Leave