Private Banking Client Services Specialist

Standard Chartered Bank (Hong Kong) Ltd; Hong Kong; Hybrid; HKD 480,000 - 720,000; Full time

Benefits offered by this job

Inclusive culture

Fair pay and benefits

Retirement & life insurance support

Generous leave and sabbatical options

Flexible working patterns

Wellbeing support

Job summary

Standard Chartered Bank (Hong Kong) Ltd is seeking Client Service Managers to deliver high-quality service to Private Banking clients and to support Front Office teams. The role emphasizes compliance with money laundering procedures, KYC diligence, and risk awareness across client onboarding and ongoing activities.

The successful candidate will work with TL/RMs and support functions to ensure efficient client transactions, accurate information flow, and timely handling of client requests, while

Qualifications

• RNF license required, i.e. CACS Paper 1 and 2 certifications.
• Licenses: HKMA Relevant Individual Type 1.

Responsibilities

• Provide comprehensive client support services to TL / RMs in executing private banking transactions.
• Input deal information into data capture or transaction processing systems.
• Assist TL/RMs in preparing credit applications and financial review documents.
• Handle day-to-day client queries on transactional activity, operations and accounts.

Skills

Financial products

Regulatory awareness

KYC diligence

Education

HKMA Type 1 license

Job description

Standard Chartered Bank (Hong Kong) Ltd is seeking Client Service Managers to deliver high-quality service to Private Banking clients and to support Front Office teams. The role emphasizes compliance with money laundering procedures, KYC diligence, and risk awareness across client onboarding and ongoing activities.

The successful candidate will work with TL/RMs and support functions to ensure efficient client transactions, accurate information flow, and timely handling of client requests, while