Operations Manager, Institutional Food Service

zebratasty; Hong Kong; Presencial; HKD 600.000 - 1.000.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical cover

Birthday leave

Descripción de la vacante

zebratasty in Hong Kong’s Wong Chuk Hang area seeks an experienced Operation Manager - Institutional Food Service to oversee daily operations of the institutional catering division. This full-time role focuses on delivering high-quality meals, rigorous safety standards, and outstanding service across all accounts.

You will drive operations performance, manage a growing team, and collaborate with clients and suppliers to ensure service excellence and profitability.

Formación

• Experience in large-scale institutional catering operations.
• Strong leadership and team management skills.
• Ability to analyse operations data and optimise performance.

Responsabilidades

• Daily P&L reports.
• Daily briefings & reviews with unit managers.
• Daily incident reports.
• Ensure on-time and accurate external reporting.
• Ensure product consistency and critical points.
• Conduct wastage and menu popularity analysis.
• Host regular reviews with PTA/school representatives.
• Maintain team cohesiveness & satisfaction.
• Replace, hire & train new operational team members.
• Lead new accounts opening (supplier onboarding, recruitment, renovation).
• Set up backup meal, driver pool.

Conocimientos

English & Chinese

F&B operations

retail/corporate catering

Descripción del empleo

zebratasty in Hong Kong’s Wong Chuk Hang area seeks an experienced Operation Manager - Institutional Food Service to oversee daily operations of the institutional catering division. This full-time role focuses on delivering high-quality meals, rigorous safety standards, and outstanding service across all accounts.

You will drive operations performance, manage a growing team, and collaborate with clients and suppliers to ensure service excellence and profitability.