Operation Manager

1957 & Co. (Management) Limited; Hong Kong; On-site; HKD 391,000 - 536,000; Full time

Job summary

1957 & Co. (Management) Limited seeks an experienced Operations Manager (F&B) to lead daily restaurant outlet operations across front-of-house, kitchen, and venues. You will ensure food quality, service standards, hygiene, and event execution to drive growth.

In a multi-outlet environment, you will monitor labour and food costs, manage inventory, and develop SOPs. You will recruit, train, schedule, and develop a high-performing team while maintaining safety and English/Chinese language

Qualifications

• Diploma or above in Hospitality, F&B Management, Business Administration, or related disciplines.
• Minimum 5 years' relevant experience in F&B operations management, preferably in a multi-outlet environment.
• Strong leadership, people management, communication, and problem-solving skills.
• Solid experience in cost control, inventory management, and operational planning.
• Familiar with food safety and hygiene regulations.
• Good command of written and spoken English and Chinese.

Responsibilities

• Oversee the daily operations of restaurant outlets, including front-of-house, kitchen operations, venue maintenance, and new store setup
• Ensure high standards of food quality, customer service, food safety, and hygiene compliance
• Plan and execute events, promotions, and private functions to drive business growth
• Monitor and control labour costs, food costs, inventory, wastage, and daily cash handling
• Develop, implement, and continuously improve SOPs, operational workflows, and internal guidelines to enhance efficiency and consistency
• Lead recruitment, staff scheduling, training, performance management, and team development
• Drive operational excellence and achieve business, profitability, and customer satisfaction targets

Skills

Leadership

People Management

Communication

Problem Solving

Cost Control

Inventory Management

Operational Planning

Training

Recruitment

Staff Scheduling

Education

Diploma or above in Hospitality

Job description

Oversee the daily operations of restaurant outlets, including front-of-house, kitchen operations, venue maintenance, and new store setup

Ensure high standards of food quality, customer service, food safety, and hygiene compliance

Plan and execute events, promotions, and private functions to drive business growth

Monitor and control labour costs, food costs, inventory, wastage, and daily cash handling

Develop, implement, and continuously improve SOPs, operational workflows, and internal guidelines to enhance efficiency and consistency

Lead recruitment, staff scheduling, training, performance management, and team development

Drive operational excellence and achieve business, profitability, and customer satisfaction targets

Job Requirements:

Diploma or above in Hospitality, F&B Management, Business Administration, or related disciplines

Minimum 5 years' relevant experience in F&B operations management, preferably in a multi-outlet environment

Strong leadership, people management, communication, and problem-solving skills

Solid experience in cost control, inventory management, and operational planning

Familiar with food safety and hygiene regulations

Good command of written and spoken English and Chinese

Hong Kong Island, HK

Operation Manager (F&B)

Kowloon, HK