Catering Operations Leader

Compass Group Hong Kong Ltd; Hong Kong; On-site; HKD 320,000 - 520,000; Full time

Job summary

Compass Group Hong Kong Ltd. is seeking an energetic professional to manage daily cafeteria and food service operations, ensuring efficient service delivery and high standards. The role emphasizes team leadership, client relationships, menu management, food safety, and cost-conscious kitchen oversight.

You will supervise F&B staff, plan rosters, and ensure compliance with HSE procedures, while driving continuous improvements in quality and customer satisfaction in a fast-paced environment.

Qualifications

• Experience in managing food service operations and ensuring service standards.
• Strong leadership and people-management abilities.
• Solid customer relationship management and communication skills.
• Ability to plan menus and control food costs.
• Knowledge of food safety and HACCP practices.
• Experience with inventory management and ordering processes.
• Experience with staff planning and administrative duties.

Responsibilities

• Manage and oversee daily cafeteria and food service operations to ensure efficient service delivery.
• Lead, supervise, and support F&B staff to maintain operational performance and service standards.
• Build and maintain positive relationships with customers and clients while addressing operational and service needs.
• Manage food cost, menu planning, and support development of new products and menu offerings.
• Supervise food preparation and kitchen operations to ensure food quality, consistency, and presentation standards.
• Ensure adherence to sanitation, hygiene, food safety, and workplace safety standards in line with HSE requirements.
• Implement and manage kitchen planning, inventory control, and central ordering systems for the outlet.
• Prepare staff rosters, maintain staff records, submit operational reports, and perform administrative paperwork duties.

Skills

Food service management

Team leadership

Customer relation

Menu planning

Food safety

Inventory control

Workforce planning

Job description

Compass Group Hong Kong Ltd. is seeking an energetic professional to manage daily cafeteria and food service operations, ensuring efficient service delivery and high standards. The role emphasizes team leadership, client relationships, menu management, food safety, and cost-conscious kitchen oversight.

You will supervise F&B staff, plan rosters, and ensure compliance with HSE procedures, while driving continuous improvements in quality and customer satisfaction in a fast-paced environment.