Operation Officer, Intermodal Connectivity

Hong Kong International Airport; Hong Kong; On-site; HKD 180,000 - 280,000; Full time

Job summary

Hong Kong International Airport is seeking an Operational Officer for Intermodal Connectivity. The role focuses on monitoring Automated Car Parks, coordinating with contractors, and supporting intermodal service launches.

You will assist in data consolidation, prepare reports and presentations, and provide administrative support to the team. Fresh graduates are welcome; diploma holders or secondary education with experience may be considered for trainee paths.

Qualifications

• Degree holders or fresh graduates welcomed in related disciplines.
• Associate degree / higher diploma or secondary education with substantial experience considered for trainee path.
• Strong command of English and Chinese; Putonghua is a plus.

Responsibilities

• Monitor daily operations of Automated Car Parks and contractors' performance against standards.
• 0Assist in projects development and coordinate with stakeholders for launch of car park/intermodal services.
• Assist in consolidating operational data and preparing statistical reports and business presentations.
• Provide administrative and operational support to the team.
• Handle customer enquiries, feedback, and complaints.
• Assist in ad-hoc duties and assignments as required.

Skills

English language proficiency

Chinese language proficiency

Education

Bachelor's degree or above

Associate degree / Higher Diploma

Secondary education with 4+ years' experience

Tools

Microsoft Office

Image design tools

Film-making tools

Job description

Job Description - Operation Officer, Intermodal Connectivity (260305)

Responsibilities:

• Monitor daily operations of Automated Car Parks and contractors' performance according to prescribed standards
• Assist in projects development and coordinate with stakeholders for launch of car park/ intermodal connecting services
• Assist in consolidation of operational data, compilation of relevant statistical reports, work plans and business presentation
• Provide administrative and operational support to the team
• Handle customer enquiries, feedback and complaints
• Assist in ad-hoc duties and assignments as required

Requirements:

• Degree holder and fresh graduate are welcomed preferably in Business Administration, Aviation Management, Transportation and/or other related disciplines; associate degree or higher diploma with minimum 2 years’ relevant work experience, or secondary education level with at least 4 years’ work experience will also be considered
• Associate degree / higher diploma; or secondary education level with only 2 years’ workexperience will be considered as Operation OfficerTrainee
• Excellent command of spoken and written English and Chinese with knowledge of Putonghua is an advantage
• Proficient in Microsoft Office application
• Knowledge in image design, film-making and Al-assisted creative tools is an advantage
• A good team player with strong interpersonal and organizational skills. Able to work independently and under pressure