Intermodal Connectivity Operations Officer

Airport Authority Hong Kong; Hong Kong; On-site; HKD 180,000 - 280,000; Full time

Job summary

Airport Authority Hong Kong (AA) invites high calibre talents to join our team for a rewarding career journey. Monitor daily operations of Automated Car Parks and coordinate with contractors; assist in project development; consolidate operational data and prepare reports; provide administrative support; handle customer enquiries and complaints.

Fresh graduates with relevant degrees welcomed; strong English and Chinese skills essential.

Qualifications

• Degree holder or higher diploma; 2+ years relevant experience if associate degree.
• Excellent command of English and Chinese; Putonghua an advantage.
• Proficient in Microsoft Office application.
• Team player with strong interpersonal and organizational skills.

Responsibilities

• Monitor daily operations of Automated Car Parks according to standards.
• Assist in projects development and coordinate with stakeholders for launch of car park/intermodal connecting services.
• Consolidate operational data and prepare relevant statistical reports, work plans and business presentations.
• Provide administrative and operational support to the team.
• Handle customer enquiries, feedback and complaints.
• Assist in ad-hoc duties and assignments as required.

Skills

English/Chinese proficiency

MS Office

Image design/film-making/AI tools

Teamwork/communication

Education

Bachelor/associate degree or higher diploma

Job description

Airport Authority Hong Kong (AA) invites high calibre talents to join our team for a rewarding career journey. Monitor daily operations of Automated Car Parks and coordinate with contractors; assist in project development; consolidate operational data and prepare reports; provide administrative support; handle customer enquiries and complaints.

Fresh graduates with relevant degrees welcomed; strong English and Chinese skills essential.