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Gfi World in Hong Kong is seeking a technical professional to provide pre-sales and post-sales support for hardware and software solutions. You will work with the sales team on on-site visits, perform testing, gather requirements, and assist in product evaluations.
The role includes deployment support, exploration of new products, and creating technical manuals and network diagrams. Mandarin and English proficiency are required.
- Provide pre-sales and post-sales support to customer, such as POC demo, support and testing on varies solutions of products, including hardware & software
- Provide on-site visit and support with sales team
- Carry out application system testing and assist in gathering requirements & product evaluation
- Provide support for project implementation and deployment
- Explore and develop new products and solutions
- Prepare technical manuals and documentation for application systems; maintain engineering documents, including the network diagram and product specification in proper
Requirements:
- Bachelor Degree in Engineering, Computer Science, IT or related discipline
- Minimum 2 years relevant experiences
- Knowledge in Routing and Switching, Security platform, Firewalls, Wi-Fi and IoT product/devices is preferred
- Holder of CCNA and ITIL related certificate would be an advantage
- Flexible, able to work independently and willing to learn
- Good command of spoken and written English and Chinese, including Mandarin