Manager - Tiffany's New York Bar

InterContinental Grand Stanford Hong Kong; Hong Kong; On-site; HKD 480,000 - 720,000; Full time

Job summary

InterContinental Grand Stanford Hong Kong is seeking a talented Bar/Whisky Supervisor to oversee Tiffany’s New York Bar, maintaining luxury service standards in a five-star hotel setting.

You will lead a skilled team, curate whisky experiences, drive beverage revenue and coordinate special events with cross-department collaboration, all while upholding brand integrity in a vibrant Hong Kong locale.

Qualifications

• Minimum 5 years in hotel bars or premium beverage operations.
• 2+ years in a supervisory or managerial role.
• Proficient in whisky knowledge and tastings.
• Strong leadership and guest-focused service.

Responsibilities

• Oversee daily operation of Tiffany’s New York Bar in line with IHG standards and hotel policies.
• Lead, coach and motivate the bar team to deliver personalised guest experiences and upsell.
• Drive revenue through beverage promotions, whisky programming and cost control.
• Develop and strengthen the bar whisky programme including tastings and flights.
• Maintain and enhance beverage offerings, focusing on whisky, cocktails, spirits, wine and non-alcoholic selections.
• Plan and execute small to medium scale events; support whisky festivals and related events.
• Collaborate with Marketing, Sales, Culinary and other departments to maximise exposure and guest referrals.
• Ensure service standards, product knowledge, inventory, hygiene and licensing compliance.

Skills

Whisky knowledge

Cocktails & mixology

Leadership & guest service

Education

Diploma or higher in Hotel Management, Hospitality, Food & Beverage Management or related discipline

Job description

Being recognized as World’s Leading Luxury Business Hotel by the World Travel Awards (WTA), InterContinental Grand Stanford Hong Kong is a five-star hotel that offers breathtaking views of Hong Kong’s Victoria Harbour. The hotel features 570 luxurious rooms and suites and the finest selection of world-class dining outlets from distinctive Italian to contemporary international buffet and award-winning Cantonese cuisine.

海景嘉福洲際酒店為國際五星級酒店，曾被世界旅遊大獎(WTA)頒發全球最佳豪華商務酒店獎，坐擁壯麗迷人的維多利亞港景致及璀燦的香港美景。酒店不單備有570間設備完善的客房及套房，更設有多間具備世界級水準的餐廳，包括別具一格的意大利餐廳、環球美饌自助餐及屢獲殊榮的正宗粵菜食府。

Job Responsibilities

• Oversee the daily operation of Tiffany’s New York Bar in accordance with IHG brand standards, hotel policies, luxury service expectations and established operating procedures.
• Lead, coach and motivate the bar team to deliver personalised guest experiences, with strong focus on guest recognition, regular guest engagement and upselling.
• Drive revenue performance through beverage promotions, whisky programming, event activations, upselling initiatives and effective cost control.
• Develop and strengthen the bar’s whisky programme, including WHISKY tastings, whisky flights, whisky-pairing experiences, rare whisky promotions and guest education.
• Maintain and enhance the beverage offering, with focus on whisky, cocktails, spirits, wine and non-alcoholic selections, ensuring product quality, relevance and profitability.
• Plan and execute small to medium scale events, including masterclasses, wine / whisky dinners, guest bartender programmes and themed promotions; support the Hong Kong Whisky Festival and related whisky events.
• Work closely with Marketing Communications, Sales, Culinary, Banquet and other departments to maximise exposure, guest referrals and event opportunities.
• Ensure service standards, product knowledge, inventory control, hygiene, responsible alcohol service and licensing requirements are consistently maintained.

Job Requirements

• Diploma or above in Hotel Management, Hospitality, Food & Beverage Management or related discipline.
• Minimum 5 years’ relevant experience in hotel bars, cocktail bars, whisky bars or premium restaurant/bar operations, with at least 2 years in a supervisory or managerial role.
• Strong whisky knowledge is essential, including Scotch, Japanese, American and other world whiskies, with the ability to conduct tastings and recommend whisky confidently.
• Strong knowledge of cocktails, mixology, spirits, wine and current bar trends.
• Experience in organising small to medium scale events, such as masterclasses, wine / whisky dinners, whisky promotions or bar-related events.
• Experience in supporting large-scale whisky or beverage events, such as whisky festivals, will be an advantage.
• Proven ability to drive revenue, manage beverage cost, lead promotions, train the team and achieve guest satisfaction targets.
• Strong leadership, communication and problem-solving skills; guest-oriented, hands-on and passionate about delivering a luxury bar and whisky experience.

We’ll offer the right candidate an attractive compensation package, ongoing professional development and a culture of service excellence.