About the Role
The Executive Manager, Club-wide Data Office (Platform & Solutions) reports to the Chief Data Officer (Head of Department) and is responsible for leading the design, delivery and operation of the Club's enterprise data platforms and analytics solutions. The role sits within the Membership and Customer Excellence (MCE) Division, which oversees clubhouse, racecourse and Off-Course Betting Branch operations and leads the Club's customer experience strategy across digital and physical touchpoints. Working closely with the IT Department and business divisions, the role translates business needs into technology-enabled data solutions that align with enterprise architecture and standards. The position is also accountable for platform operations, vendor management and data engineering teams, ensuring high service levels, continuous improvement and the delivery of business value.
Key Responsibilities
- Lead the design, build and operation of enterprise data platforms, including data lake, data warehouse and analytics environments, to support scalable and high-performance use cases.
- Partner closely with business stakeholders to understand requirements and translate them into practical, platform-based solutions.
- Monitor platform performance, usage and cost to ensure sustainable scaling and effective resource management.
- Collaborate with IT teams to deliver data and AI-enabled solutions, ensuring alignment with the overall technology architecture.
- Promote a platform-driven approach by leveraging existing systems, reducing duplication and supporting a unified architecture.
- Provide constructive input and challenge to ensure solutions are practical, cost-effective and aligned with long-term strategy.
- Act as a key bridge between business and IT, ensuring clear communication and balancing business needs with technical feasibility.
- Maintain a strong understanding of the organisation's technology landscape to maximise reuse, integration and efficiency.
- Drive alignment across teams in complex environments to deliver consistent and cohesive platform solutions.
- Oversee end-to-end solution delivery, from requirements and design to development, testing, deployment and support.
- Ensure strong governance and delivery discipline by managing project scope, risks, resources and budgets while achieving expected business outcomes.
- Build and lead a high-performing data engineering team, strengthening capabilities, applying best practices and managing vendors to deliver quality and sustainable solutions.
Required Experience & Qualifications
- Bachelor's degree in Computer Science or a relevant discipline.
- At least 15 years of work experience in data engineering, platform architecture or analytics solution delivery in large organisations.
- Proven experience in building and managing enterprise-scale data platforms, including data lake, warehouse and cloud platforms.
- Solid experience in large-scale end-to-end solution delivery, including system integration and large-scale implementation programmes, together with a professional project management qualification.
- Solid understanding of data architecture, data engineering practices and analytics solution design.
- Experience managing vendors, sourcing technologies and executing RFI/RFP processes.
- Demonstrated ability to bridge business and technology, with a solid grasp of both functional requirements and system architecture considerations.
- Experience working in complex technology environments, with the ability to navigate and align multiple systems, platforms and stakeholders.
- Strong critical thinking and stakeholder management skills, with the confidence and credibility to challenge technical proposals and provide alternative solutions where appropriate.
- Excellent communication skills, with the ability to influence senior stakeholders and articulate complex technical concepts clearly and concisely.
- A strategic mindset combined with hands-on practical understanding, able to balance long-term platform vision with immediate business needs.
- Strong understanding of data platforms and AI/ML concepts, with the ability to translate business needs into scalable technical solutions.
- Proven track record in evaluating and leveraging existing technology solutions to drive efficiency, avoid duplication and promote platform-led delivery approaches.
Preferred Skills
- Postgraduate qualification is definitely a plus.
- Experience in delivering AI/data-driven initiatives or large-scale digital transformation programmes is highly desirable.
Benefits & Perks
- Competitive salary and benefits package.
- Dynamic working environment.
- Development opportunities.
About the Company
The Club is Hong Kong's largest single taxpayer and one of the city's major employers, and its Charities Trust is one of the world's leading charity donors.