Manager, Client Acquisition (Luxury Travel Aviation)

L'VOYAGE Travel Company Limited; Hong Kong; On-site; HKD 900,000 - 1,500,000; Full time

Job summary

L'VOYAGE Travel Company Limited in Hong Kong seeks a commercially driven Client Acquisition Manager to lead new business in private aviation, luxury travel, and membership programs. You will cultivate high-value client relationships and convert opportunities into revenue.

Reporting to the Chief Commercial Officer, you will develop targeted acquisition strategies, manage partnerships, and collaborate with marketing to elevate the brand at luxury events.

Qualifications

• Bachelor’s degree in related discipline.
• 5–8 years in business development or luxury sales.
• Experience in private aviation, wealth management, or luxury travel is preferred.
• Excellent communication and negotiation skills.
• Fluency in English; Cantonese and Mandarin preferred.

Responsibilities

• Lead new client acquisition across private aviation and luxury travel.
• Develop targeted acquisition strategies to meet revenue targets.
• Build and manage a pipeline through networking, referrals, and partnerships.
• Present solutions, demonstrate products, and close deals.
• Collaborate with marketing and operations to ensure premium client experiences.
• Maintain CRM forecasting and reporting.

Skills

Business development

Luxury sales

Relationship management

Negotiation

Presentation skills

English fluency

Networking

Consultative selling

Education

Bachelor's degree in Business/Marketing/Hospitality/Aviation

Tools

Salesforce

HubSpot

Microsoft Dynamics

Job description

Manager, Client Acquisition (Luxury Travel Aviation)

We are seeking a commercially driven and relationship-focused Client Acquisition Manager to lead new client acquisition efforts and expand our premium membership and aviation customer base. Working closely with the Chief Commercial Officer and Managing Director, you will be responsible for identifying, developing, and converting new business opportunities across private aviation, luxury travel, membership programs, and strategic partnerships. The successful candidate will combine consultative sales skills with exceptional relationship management capabilities to grow revenue, strengthen brand presence, and establish us as the preferred luxury travel and aviation partner.

Key Responsibilities

Business Development & Client Acquisition

Drive acquisition of new clients for our private aviation, charter services, jet card programs, and membership offerings.

Develop and execute targeted client acquisition strategies to achieve revenue and growth objectives.

Identify opportunities within family offices, private banks, wealth management firms, luxury real estate developers, luxury brands, and corporate executive networks.

Build and maintain a robust pipeline of qualified prospects through networking, referrals, events, partnerships, and direct outreach.

Conduct client presentations, product demonstrations, and proposal development.

Negotiate commercial terms and successfully close new business opportunities.

Relationship Management

Establish trusted relationships with high-net-worth and ultra-high-net-worth individuals.

Serve as a key point of contact throughout the client onboarding process.

Collaborate with concierge, operations, marketing, and customer service teams to ensure seamless client experiences.

Maintain ongoing engagement with prospective and existing clients to maximize retention and referrals.

Strategic Partnerships

Develop referral networks with private bankers, wealth advisors, luxury travel consultants, yacht brokers, wealth management firms, and family office advisors.

Support partnership discussions with luxury hospitality groups, premium lifestyle brands, and exclusive event organizers.

Identify co-marketing and client acquisition opportunities through strategic alliances.

Marketing & Brand Development

Work closely with the marketing team on client acquisition campaigns and lead generation initiatives.

Represent the company at luxury lifestyle events, business conferences, aviation exhibitions, and networking functions.

Provide market intelligence on competitor activities, customer preferences, and industry trends.

Performance Management

Maintain accurate sales forecasting and pipeline reporting through CRM systems.

Monitor conversion rates, client acquisition costs, and revenue performance.

Deliver regular business development reports and market feedback to senior management.

About you

Bachelor's degree in Business, Marketing, Hospitality, Aviation, or a related discipline.

Minimum 5-8 years of experience in business development, luxury sales, private aviation, wealth management, luxury travel, hospitality, or related industries.

Strong understanding of luxury consumer behaviour and relationship-driven sales,

Proven ability to generate revenue and exceed sales targets, and demonstrated success in acquiring and managing high-value clients.

Ideal to demonstrate consultative business development, strategic networking, luxury brand sensibility, commercial negotiation, client focus and an entrepreneurial mindset

Excellent presentation, communication, and negotiation skills, and fluent English required; Cantonese and Mandarin highly preferred.

Existing connections within family offices, private banks, and wealth management, alongside a track record in private aviation, yachting, luxury real estate, memberships or ultra-premium lifestyle services is preferred

Comfort working with CRM platforms including Salesforce, HubSpot or Microsoft Dynamics is advantageous

Drive acquisition of new clients for private aviation, charter services, jet card programs, and membership offerings

Develop and execute targeted client acquisition strategies to achieve revenue and growth objectives

Identify opportunities within family offices, private banks, wealth management firms, luxury real estate developers, luxury brands, and corporate executive networks

Build and maintain a robust pipeline of qualified prospects through networking, referrals, events, partnerships, and direct outreach

Conduct client presentations, product demonstrations, and proposal development

Negotiate commercial terms and successfully close new business opportunities

Establish trusted relationships with high-net-worth and ultra-high-net-worth individuals

Develop referral networks with private bankers, wealth advisors, luxury travel consultants, yacht brokers, wealth management firms, and family office advisors

Represent the company at luxury lifestyle events, business conferences, aviation exhibitions, and networking functions

Maintain accurate sales forecasting and pipeline reporting through CRM systems