Manager, Agency Training

Prudential Hong Kong; Hong Kong; On-site; HKD 700,000 - 900,000; Full time

Job summary

Prudential Hong Kong is seeking an experienced Training Leader to design and conduct leadership programs for agency managers, driving recruitment, productivity, and retention. You will proactively engage stakeholders to co-create impactful content, monitor outcomes, and align strategies with company objectives.

The role requires hands-on experience in mid- to senior-level leadership training, strong facilitation, and the ability to analyze needs and measure impact.

Qualifications

• Degree Holder with 8+ years of relevant training experience from the insurance industry.
• Well reversed leadership training experience, including designing, planning, and delivering of workshops.
• Proven hands-on experience in designing and delivering leadership training for mid- to senior level leaders.
• Ability to analyze training needs, instructional design, facilitation, and learning evaluation.
• Sound knowledge and experience in talent development frameworks, leadership competencies, and succession programs.
• Excellent presentation, facilitation, coaching, and stakeholder management skills.
• Strong business acumen with the ability to influence, negotiate, and partner across teams.

Responsibilities

• Design and conduct leadership and agency manager training programs to drive recruitment, productivity, and retention.
• Proactively engage stakeholders to assess learning needs and co-create impactful training content, methodologies, and learning journeys.
• Monitor, evaluate, and continuously enhance training effectiveness using data, feedback, and performance metrics.
• Contribute to training governance, short-term and long-term training strategies development, and resource planning in alignment with the Company objectives.
• Drive innovation in blended learning, virtual facilitation, coaching frameworks, and experiential learning approaches.
• Participate in special projects and ad hoc initiatives related to leadership capability building and organizational development.

Skills

Leadership training

Stakeholder management

Facilitation

Instructional design

Coaching

Presentation skills

Education

Degree in related field

Job description

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Job Descriptions

• Design and conduct leadership and agency manager training programs to drive recruitment, productivity, and retention
• Proactively engage stakeholders to assess learning needs and co-create impactful training content, methodologies, and learning journeys
• Monitor, evaluate, and continuously enhance training effectiveness using data, feedback, and performance metrics
• Contribute to training governance, short-term and long-term training strategies development, and resource planning in alignment with the Company objectives
• Drive innovation in blended learning, virtual facilitation, coaching frameworks, and experiential learning approaches
• Participate in special projects and ad hoc initiatives related to leadership capability building and organizational development

Job Requirements

• Degree Holder with 8+ years of relevant training experience from the insurance industry
• Well reversed leadership training experience, including designing, planning, and delivering of workshops
• Proven hands‑on experience in designing and delivering leadership training for mid‑to‑senior level leaders
• Ability to analyze training needs, instructional design, facilitation, and learning evaluation
• Sound knowledge and experience in talent development frameworks, leadership competencies, and succession programs
• Excellent presentation, facilitation, coaching, and stakeholder management skills
• Strong business acumen with the ability to influence, negotiate, and partner across teams

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part‑time / fixed‑term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third‑party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.