Manager, Academy Sales & Operations

The Hong Kong General Chamber of Commerce; Hong Kong; On-site; HKD 900,000 - 1,500,000; Full time

Job summary

The Hong Kong General Chamber of Commerce seeks a dynamic Manager, Academy Sales & Operations to drive commercial growth and operational excellence for its Training Academy. The role focuses on expanding market presence across B2B and B2C segments, leading digital transformation initiatives, and supporting the establishment of formal educational frameworks and programs.

You will oversee end-to-end academy activities, manage trainer negotiations, program logistics and delivery, while aligning

Qualifications

• Bachelor’s degree in Business, Education, Training & Development or related field.
• 6–8+ years of progressive experience in commercial sales, corporate training management, or executive education management.
• At least 2–3 years in a supervisory or managerial role leading cross-functional teams.
• Proven track record in B2B sales, corporate training development, or executive education management.
• Strong operational background with end-to-end project lifecycles and event logistics.
• Experience driving digital adoption, automation, or workflow optimization.
• Familiarity with educational frameworks, accreditation, or grants is desirable.
• Excellent leadership and negotiation skills.

Responsibilities

• Execute aggressive sales strategies targeting Chamber members and the broader business community.
• Lead end-to-end Academy activities including executive education courses and major youth initiatives.
• Manage trainer negotiations, program logistics and day-to-day delivery.
• Direct digital transformation projects to automate operational workflows and scale systems.
• Establish and monitor KPIs for revenue growth, market penetration, and participant satisfaction.

Skills

Leadership

Negotiation

Stakeholder management

Cross-functional leadership

Strategic thinking

Education

Bachelor’s Degree in Business, Education, Training & Development, or related field

Job description

We are seeking a dynamic, result-oriented Manager, Academy Sales & Operations to drive commercial growth and operational excellence for our Training Academy. In this strategic leadership role, you will expand our market presence across B2B and B2C segments, lead digital transformation initiatives, and support the establishment of formal educational frameworks, accreditation, and high-impact executive programmes.

Key Responsibilities

• Commercial Growth & Market Expansion

  • Execute aggressive sales strategies targeting both Chamber members and the broader business community.
  • Conduct needs analyses for SMEs and large corporate clients to secure high-value, bespoke training contracts.
  • Design and scale innovative, recurring revenue sales models.

• Operational & Digital Excellence

  • Oversee the end-to-end execution of all Academy activities, including executive education courses and major youth initiatives.
  • Manage trainer negotiations, program logistics, and day-to-day delivery.
  • Direct digital transformation projects to automate operational workflows and ensure system scalability.
  • Establish and monitor team KPIs for revenue growth, market penetration, and participant satisfaction.

• Strategic & Institutional Leadership

  • Support the Director in transitioning the Academy toward formal accreditation and professional recognition schemes.
  • Assist in developing executive leadership courses, youth programmes, industry competitions, and flagship awards.
  • Identify and secure government-backed grants and subsidies to ensure commercial sustainability.
  • Directly manage and mentor the Assistant Manager, Training Academy.

Key Requirements

• Bachelor’s Degree in Business, Education, Training & Development, or a related field.
• 6–8+ years of progressive experience in commercial sales, corporate training management, or executive education management.
• At least 2–3 years in a supervisory or managerial role leading cross-functional teams.
• Proven track record in B2B sales, corporate training development, or executive education management.
• Strong operational background with experience managing full project lifecycles and event logistics.
• Demonstrated experience driving digital adoption, process automation, or workflow optimization.
• Familiarity with educational frameworks, accreditation, or securing government/institutional grants is highly desirable.
• Excellent leadership, stakeholder management, and negotiation skills.

All information provided will be used for consideration of application. Applicants not invited for interview within 12 weeks may consider their applications unsuccessful, and personal data provided will be destroyed.