Manager / Senior Manager, Partnership & Business Development (The Club - Loyalty Program)

HKT; Hong Kong; On-site; HKD 900,000 - 1,300,000; Full time

Job summary

HKT is seeking a senior leader to drive partnership growth and manage a high-performing team in Hong Kong. The role focuses on expanding B2B and B2B2C partnerships, shaping strategies, and coordinating with internal and external stakeholders to achieve revenue targets.

You will oversee partner acquisitions, proposals, and ongoing relationship management while collaborating with cross-functional teams to optimize CX and business impact.

Qualifications

• Bachelor's degree or higher in a relevant field.
• 8+ years in sales/business development/partnership roles with at least 5 years in supervision.
• Proven track record of meeting sales targets and developing partnerships.
• Demonstrated leadership and ability to motivate teams.
• Excellent negotiation and stakeholder influence skills.

Responsibilities

• Lead a team to drive revenue growth from B2B and B2B2C partnerships.
• Develop and execute a comprehensive partnership strategy to meet OKRs and revenue targets.
• Acquire and manage strategic partners and tailor collaboration proposals.
• Enhance brand visibility and maintain partner relationships.
• Collaborate with cross-functional teams to implement partnership initiatives.
• Provide insights and recommendations from performance reporting.

Skills

Sales

Business development

Leadership

Negotiation

Stakeholder management

Strategic thinking

Communication

Education

University degree in Finance, Marketing, eCommerce, Business or related discipline

Tools

CRM

Excel

PowerPoint

Job description

• Observe market trends, changes and developments to identify opportunities and challenges, and provide ideas and assessment to maximize business strength and opportunities
• Cultivate to maintain strong, long-term relationships with partners for continuous reviews and explore potential to expand existing partnerships
• Develop and implement tailored business development strategies to address the needs of different target audiences
• Collaborate closely with external and internal cross functional teams to execute partnership initiatives that’s aligned with the company’s goals and values
• Team leader to achieve defined KPIs and business targets
• Manage management strategy presentations and performance reporting with insightful analysis and recommendations

Responsibility Descriptions:

Partnership Growth Management

• Lead a team to drive revenue growth from B2B and B2B2C partnership portfolio
• Develop and implement a comprehensive partnership strategy to meet OKRs and revenue targets
• Acquire and manage collaborative strategic partners to identify new opportunities and customize collaboration proposals for mutual benefits and growth for targeted segments
• Enhance brand visibility and achieve business objectives.
• Cultivate and maintain strong relationship management with partners, ensuring ongoing engagement and satisfaction

Relationship Management

• Cultivate and maintain strong relationship management with partners, ensuring ongoing engagement and satisfaction, including regular communication, meetings, and collaboration.
• Identify opportunities to expand existing partnership through upselling, cross-selling or joint marketing activities. Proactively seek ways to deepen partner engagement and maximize the value of relationship.

Market Research and Analysis

• Stay up to date on industry trends, competitive landscape and emerging partnership opportunities. Provide insight and recommendations for innovative and strategic product development plans and identify potential areas for collaboration and expansion
• Collaboration with Agile team and engineers to enhance customer experience (CX) for partnership interfaces, ensuring seamless UX, personalization, and conversion optimization.
• Manage the operation flow and ensure quality and timely delivery of services to customers

Team Management

• Develop policy and procedures and relevant monitoring system to ensure SOP for critical process
• Coach and develop teammates with strength and confidence paving with a growing path
• Build a strong team culture with growth and development mindset

What we are looking for:

• University degree in Finance, Marketing, eCommerce, Business or related discipline;
• 8+ years of working experience in sales, business development, or partnership roles, with at least 5 years in supervisory level; experience in CRM or Loyalty is a definite advantage;
• Proven track record of achieving sales targets and development successful partnership / business development strategies or campaigns.
• Demonstrated ability to lead and motivate teams, monitor performance, and achieve collective sales targets.
• Proven ability to influence, develop, and empower stakeholders to achieve their best in a team-oriented environment.
• Open to new ideas and agile in working; ability to drive/embrace change and transformation;
• Extensive negotiation skills, results-driven and detail-orientated with a hands-on approach.
• Intelligent, willingness to adopt new technology, motivated self-starter with strong interpersonal skills and work ethic.
• Proficiency in both spoken and written English and Chinese
• Collaboration and Coordination: Work closely with external and internal cross functional teams to execute partnership initiatives that’s aligned with the company’s goals and values.
• Achievements and Goals: Achieve team goals / KPI
• Excellent working knowledge of Excel/Powerpoint;