Mailroom Assistant (Quarry Bay)

Jones Lang LaSalle Ltd; Hong Kong; On-site; HKD 201,000 - 290,000; Full time

Job summary

Jones Lang LaSalle Ltd in Hong Kong is seeking a detail-oriented Mailroom Clerk to sort and distribute mail, process outgoing shipments, and track deliveries. The role supports administrative tasks and maintains mailroom inventory with strict adherence to company policies.

On-site position in Hong Kong SAR, China. The candidate should have a high school diploma and prior experience in mailroom/logistics or admin roles, plus basic computer skills and good communication.

Qualifications

• High school diploma or equivalent required.
• Prior experience in mailroom, logistics, or administrative roles preferred.
• Strong attention to detail and ability to prioritize tasks in a fast-paced environment.
• Basic computer skills (e.g., Microsoft Office, email, mailroom management software).
• Good communication and interpersonal skills.

Responsibilities

• Sort & Distribute Mail: Receive, sort, and deliver incoming mail to correct departments or individuals.
• Process Outgoing Mail: Prepare outgoing shipments and arrange courier pickups.
• Track Deliveries: Maintain logs of incoming/outgoing items and resolve discrepancies.
• Manage Inventory: Monitor and restock mailroom supplies and report low stock.
• Handle Special Deliveries: Coordinate with couriers for urgent or oversized shipments and ensure security compliance.
• Support Administrative Tasks: Assist with scanning, filing, or data entry.
• Maintain Cleanliness: Keep mailroom area tidy and equipment functional.
• Adhere to Policies: Follow mail handling procedures and safety guidelines.

Skills

Attention to detail

Experience in mailroom/logistics/ADMIN

Communication skills

Task prioritization

Education

High school diploma or equivalent

Tools

Microsoft Office

Email

Mailroom software

Job description

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Key Responsibilities:

Sort & Distribute Mail: Receive, sort, and deliver incoming mail (letters, parcels, interoffice correspondence) to the correct departments or individuals.

Process Outgoing Mail: Prepare outgoing shipments, including weighing packages, applying postage, and arranging courier pickups (e.g., FedEx, UPS, DHL).

Track Deliveries: Maintain logs or digital records of incoming/outgoing items to ensure accountability and resolve discrepancies.

Manage Inventory: Monitor and restock mailroom supplies (e.g., envelopes, stamps, packaging materials) and report low stock to supervisors.

Handle Special Deliveries: Coordinate with couriers for urgent or oversized shipments and ensure compliance with security protocols.

Support Administrative Tasks: Assist with scanning, filing, or data entry as needed to support office operations.

Maintain Cleanliness: Organize the mailroom area, ensuring equipment (scales, printers) is functional and workspaces are tidy.

Adhere to Policies: Follow JLL's mail handling procedures, confidentiality guidelines, and health/safety standards.

Qualifications:

High school diploma or equivalent required.

Prior experience in mailroom, logistics, or administrative roles preferred.

Strong attention to detail and ability to prioritize tasks in a fast-paced environment.

Basic computer skills (e.g., Microsoft Office, email, mailroom management software).

Good communication and interpersonal skills.

Location:

On-site - Hong Kong, SAR, China

We're a leading professional services firm that specializes in real estate and investment management. JLL shapes the future of real estate for a better world by using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.

We're a leading professional services firm that specializes in real estate and investment management. JLL shapes the future of real estate for a better world by using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.