Assistant Engineer

Jones Lang LaSalle Incorporated; Hong Kong; On-site; HKD 240,000 - 360,000; Full time

Job summary

Jones Lang LaSalle Incorporated in Hong Kong is seeking a Data Center Operations professional to support pipeline provisioning, hardware upgrades and on-site tasks. You will work with site managers to implement ServiceNOW tickets, manage inventory, monitor environmental and CCTV systems, and provide on-site logistics support, including overnight duties.

The ideal candidate has 3–5 years of DC operations, strong technical knowledge and excellent communication skills to coordinate with teams and

Qualifications

• 3–5 years of Data Center operational experience.
• Extensive knowledge of Microsoft server products.
• Expert knowledge of PC and Server Hardware as well as networking.
• Expert understanding of Data Center Power schemes.
• Excellent verbal and written communication skills.

Responsibilities

• Review pipeline entry requests for provisioning in the DC with manager/client input.
• Implement ServiceNOW incidents and change tickets (hardware, server moves, installations, patching).
• Manage stock of patch cords, power cords and SFPs.
• Remove unused cabling and power cords as required.
• Labelling of patch cables and devices.
• Prepare patching and cabinet location details for records (DDF / DLD).
• Raise changes for physical implementation.
• Monitor environmental readings and CCTV visuals; report errors.
• Onsite logistics support as assigned; overnight and swap site duty expected.

Skills

Data Center operations

Microsoft Server products

PC/Server hardware

Networking

Data Center Power schemes

Verbal & written communication

Job description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves:

• Review Pipeline entry requests to ascertain on how these boxes can be provisioned in the DC with recommendation from the DC managers & client as required
• Implementing the ServiceNOW incident and changes tickets (involves hardware upgrades, new hardware installations, server relocations, decommissions, configuration for accessibility, patching and laying cables from installed device to assigned switch ports, troubleshooting, escort vendors, etc...)
• Manage stock of patch cords / power cords and SFPs as required
• Removal of unused cabling and power cords as required
• Implement labelling of patch cables and devices
• Details of the implementation (Patching details and cabinet location detail) for their records which are mostly comprised in Detail Design Form (DDF / DLD etc, ) or equivalent and raise relevant changes for physical implementation
• Monitor the environmental readings and CCTV visuals, to report any errors
• Onsite logistics support assigned by site manager
• Overnight and swap site duty is expected
• Adhoc duties assigned by managers

Required Skills and Experiences:

• 3-5 years Data Center operational experience.
• Extensive knowledge of Microsoft server products.
• Expert knowledge of PC and Server Hardware as well as networking.
• Expert understanding of Data Center Power schemes.
• Expert verbal and written communication skills.

Location:

On-site -Hong Kong, SAR, China

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.

If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at [e-mail].

At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM.

JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.