Luxury Retail Team Leader: Elevate Client Experience

Louis Vuitton; Hong Kong; On-site; HKD 480,000 - 720,000; Full time

Job summary

Louis Vuitton in Hong Kong is seeking a Team Manager to lead a team of 6-9 selling staff, elevating client experiences and product expertise. You will drive business performance, recruit and retain valuable clients, and coach the team to deliver exceptional service and sales results.

As a Brand ambassador, you will embody Louis Vuitton values, coach for growth, recruit top talent, and ensure the store maintains high standards of service and product knowledge.

Qualifications

• Strong background in the luxury retail, retail or hospitality industry.
• Excellent leadership, interpersonal, communication and client relations skills.

Responsibilities

• Ensure the highest level of Client experience via storytelling and memorable moments.
• Foster and inspire the team to achieve commercial success and exceed targets.
• Set stretched sales goals and implement strategies to maximize performance.
• Recruit top talent to build a high-performing team and optimize product performance.
• Conduct performance evaluations and provide coaching for growth.
• Maintain knowledge of store products and market trends.

Skills

Luxury retail background

Leadership

Interpersonal skills

Client relations

Job description

Louis Vuitton in Hong Kong is seeking a Team Manager to lead a team of 6-9 selling staff, elevating client experiences and product expertise. You will drive business performance, recruit and retain valuable clients, and coach the team to deliver exceptional service and sales results.

As a Brand ambassador, you will embody Louis Vuitton values, coach for growth, recruit top talent, and ensure the store maintains high standards of service and product knowledge.