Luxury Store Leader: Drive Sales & Teams

TUMI Asia, Limited; Hong Kong; On-site; HKD 420,000 - 620,000; Full time

Job summary

TUMI Asia, Limited in Hong Kong seeks a Store Manager to lead the store team, deliver exceptional client experiences, and uphold TUMI brand standards.

You will drive sales performance, coach a high-performing team, ensure operational excellence, and build lasting client relationships through personalized service.

With a minimum of five years in luxury retail management, you will analyze results, implement action plans, and partner with cross‑functional teams to energize the store.

Qualifications

• Minimum 5 years' retail management experience in luxury or travel retail.
• Proven track record of achieving sales targets.
• Passion for client service and relationship building.
• Strong leadership, communication, coaching, and problem-solving skills.
• Strong business acumen with ability to analyze sales performance.

Responsibilities

• Drive and exceed store sales targets and KPIs.
• Analyze results and implement action plans to maximize store performance.
• Lead, motivate, and develop a high-performing team.
• Provide ongoing coaching, feedback, and training to enhance individual and team performance.
• Oversee day-to-day store operations, including scheduling, inventory control, cash handling, and compliance.
• Maintain visual merchandising and operational standards.
• Partner with cross-functional teams to support store initiatives and events.

Skills

Leadership

Sales targets

Client service

Coaching

Problem-solving

Business acumen

Job description

TUMI Asia, Limited in Hong Kong seeks a Store Manager to lead the store team, deliver exceptional client experiences, and uphold TUMI brand standards.

You will drive sales performance, coach a high-performing team, ensure operational excellence, and build lasting client relationships through personalized service.

With a minimum of five years in luxury retail management, you will analyze results, implement action plans, and partner with cross‑functional teams to energize the store.