Learning and development (Engagement)

Charterhouse Partnership Asia; Hong Kong; On-site; HKD 360,000 - 720,000; Full time

Job summary

Charterhouse Partnership Asia is seeking a Learning & Development and Employee Engagement lead in Hong Kong. You will partner with department leaders to diagnose skills gaps, design engaging training programs, and manage onboarding and continuous development pathways.

You will deliver live sessions and webinars, oversee LMS management, and measure program ROI. You will also drive engagement initiatives, conduct pulse surveys, and support culture-building activities across the company.

Qualifications

• Experience: 3-5 years in HR, Talent Development, L&D, or Employee Engagement roles.
• Educational Background: Bachelor's degree in HR, Organizational Psychology, Business Administration, Education, or related field (or equivalent practical experience).
• Training & Instructional Skills: Designing instructional content, facilitating workshops, and using LMS systems.

Responsibilities

• Needs Assessment & Curriculum Design: Identify skills gaps and design learning programs with department leaders.
• Onboarding & Professional Development: Oversee onboarding journeys and continuous learning pathways, leadership development, and upskilling initiatives.
• Facilitation & Delivery: Deliver live trainings, webinars, and workshops (in-person and virtual) on leadership, soft skills, and company processes.
• LMS Management & Evaluation: Administer LMS, track completion, collect feedback, and measure ROI of learning programs.
• Engagement Strategy & Initiatives: Design and execute company-wide engagement strategies, culture-building events, and recognition programs.
• Feedback Loops & Pulse Surveys: Plan and analyze engagement surveys and translate insights into improvements.
• Culture Champions & ERGs: Advise internal culture committees and ERGs to boost belonging.
• Internal Communications: Coordinate communications of milestones and culture updates via newsletters or intranet.

Skills

Training & Instructional Skills

Data-Driven Mindset

Communication & Interpersonal Skills

Culture & Program Management

HR/L&D Experience

Education

Bachelor's degree in HR/Organizational Psychology/Business Administration/Education

Equivalent practical experience

Job description

Job description

• Needs Assessment & Curriculum Design: Partner with department leaders to identify skills gaps, training needs, and competency frameworks. Design and deliver engaging learning programs, workshops, and resources.

• Onboarding & Professional Development: Oversee and continuously improve the new-hire onboarding training journey. Build and manage ongoing continuous learning pathways, leadership development programs, and upskilling initiatives.

• Facilitation & Delivery: Conduct live training sessions, webinars, and workshops (both in-person and virtual) covering leadership, soft skills, technical proficiencies, and company processes.

• LMS Management & Evaluation: Administer our Learning Management System (LMS), track employee training completion rates, gather feedback via post-training surveys, and measure the ROI and effectiveness of learning programs.

Employee Engagement & Culture (50%)

• Engagement Strategy & Initiatives: Design and execute company-wide employee engagement strategies, culture-building events, team-building activities, and recognition programs.

• Feedback Loops & Pulse Surveys: Plan, launch, and analyze regular employee engagement and pulse surveys (e.g., eNPS). Work with management to translate insights into actionable team and organizational improvements.

• Culture Champions & Employee Resource Groups (ERGs): Act as the core advisor and partner for internal culture committees, social committees, and ERGs to amplify employee voice and a sense of belonging.

• Internal Communications: Partner with internal communications to celebrate employee milestones, team wins, and share cultural updates via company newsletters, intranet, or messaging channels.

Qualifications & Requirements

• Experience: 3-5 years of professional experience in Human Resources, Talent Development, Learning & Development (L&D), or Employee Engagement roles.

• Educational Background: Bachelor's degree in Human Resources, Organizational Psychology, Business Administration, Education, or a related field (or equivalent practical experience).

• Training & Instructional Skills: Proven experience designing instructional content, facilitating workshops, and utilizing Learning Management Systems (LMS).

• Culture & Program Management: Demonstrated track record of planning high-impact employee engagement initiatives, events, or culture programs.

• Data-Driven Mindset: Experience analyzing survey data, feedback metrics, and training reports to drive continuous improvement.

• Communication & Interpersonal Skills: Exceptional written, verbal, and presentation skills ability to build rapport and trust across all levels of the organization.