L&D Specialist: LMS, AI Learning & QF (HK)

ISS Facility Services Limited; Hong Kong; On-site; HKD 240,000 - 360,000; Full time

Job summary

ISS Facility Services Limited in Quarry Bay, Hong Kong, seeks a Learning & Development professional to design, deliver, and manage training programmes for the HK market. You will lead blended learning journeys, leveraging AI-backed methods and an in-house LMS.

Requirements include a Bachelor's degree in training/HR or education and at least 3 years’ experience in training design and LMS management. Proficiency in MS Office and bilingual English/Chinese is preferred.

Qualifications

• Bachelor’s degree in Training & Development, HRM, Education or related field.
• At least 3 years of experience organizing, designing and delivering training programmes.
• Hands-on experience managing LMS and developing e-learning content.
• Familiarity with AI-powered learning tools and data analytics is highly preferred.

Responsibilities

• Plan, design, conduct and develop training programmes aligned with local HK market.
• Design and facilitate blended learning journeys using digital content and AI methods.
• Manage the in-house LMS platform: content upload, user mgmt, tracking and analytics.
• Analyze training feedback and prepare reports; recommend continuous improvement.
• Coordinate QF course accreditation, renewal and related compliance in HK.
• Update training materials and handle course logistics and admin tasks.

Skills

LMS management

Data analytics

Content/digital learning

AI-powered learning tools

Microsoft Office (Excel, Word, PowerPt

Chinese word processing

Education

Bachelor’s Degree in Training & Development, HRM, Education

Tools

LMS platform

Job description

ISS Facility Services Limited in Quarry Bay, Hong Kong, seeks a Learning & Development professional to design, deliver, and manage training programmes for the HK market. You will lead blended learning journeys, leveraging AI-backed methods and an in-house LMS.

Requirements include a Bachelor's degree in training/HR or education and at least 3 years’ experience in training design and LMS management. Proficiency in MS Office and bilingual English/Chinese is preferred.