Key Account Manager

Pantum; Hong Kong; On-site; HKD 420,000 - 620,000; Full time

Job summary

Pantum in Hong Kong seeks a seasoned B2B sales professional to develop end-user customers in education and healthcare, identifying project opportunities for printers and document printing solutions in universities, medical institutions, and other public sector clients, leveraging local networks.

You will manage bids and negotiations, build long-term relationships with C-level decision-makers, and drive repeat business including devices, consumables and service renewals, while tracking market

Qualifications

• Bachelor's degree with 5+ years of B2B sales experience focused on Education or Healthcare sectors.
• Experience selling printers, document solutions, or managed print services to institutional clients.
• Proven track record of managing bids and winning public sector contracts.
• Strong hunter-and-farmer capabilities and long-term relationships with C-level decision-makers.
• Based in Hong Kong/Macau; fluent in English; Mandarin proficiency is a plus.

Responsibilities

• Develop end-user customers in education and healthcare sectors and identify project opportunities for printers and document printing solutions.
• Understand local tender and bidding rules; conduct client visits, needs assessments, and commercial negotiations.
• Build and maintain long-term relationships with key decision-makers to drive repeat business (hardware, consumables, service renewals).
• Build local reference cases and replicate customer development playbooks for industry expansion.
• Deliver assigned sales targets and provide regular project and market updates.

Skills

B2B sales

Client visits

Negotiation

Relationship building

Education

Bachelor's degree

Job description

1、Develop enduser customers in education and healthcare sectors, identify project opportunities for printers and documentprinting solutions for universities, colleges, medical institutions, leveraging existing industry networks.

2、Understand local tender & bidding rules and institutional budget cycles. Conduct client visits, requirement assessment and commercial negotiation independently. Cooperate with internal teams to deliver customized solutions and drive project closure & implementation.

3、Build and maintain longterm relationships with key decisionmakers of education and healthcare clients, explore repeat business including device expansion, consumables and service renewal.

4、Build local reference cases and summarize replicable customer development playbooks for industry expansion.

5、Deliver assigned sales targets and provide regular project & market updates.

Job Requirements

• Bachelor's degree with 5+ years of B2B sales experience focused on the Education or Healthcare sectors, selling printers, document solutions, or managed print services to institutional clients.
• Proven track record of independently managing bids and winning public sector contracts.
• Strong hunter-and-farmer capabilities: ability to independently conduct client visits, needs assessments, and commercial negotiations, while building long-term relationships with C-level decision-makers to drive repeat business (hardware, consumables, service renewals).
• Based in Hong Kong/Macau; fluent in English; Proficiency in Mandarin is better.