Key Account Assistant Manager Luxury Residential Service

Unilever PLC; Hong Kong; Presencial; HKD 150.000 - 230.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Annual Leave 14 days

Free shuttle

Year-end bonus

MPF/ORSO selective

Descripción de la vacante

Unilever Hong Kong is seeking an energetic customer service professional to manage residential handover and provide ongoing support via hotline. You will engage with clients, resolve enquiries, and ensure a high standard of service during on-site handovers.

The role focuses on delivering premium hospitality experiences, identifying opportunities for new business, and collaborating with teams to meet customer needs in a dynamic environment.

Formación

• 3 years' relevant experience in hospitality or customer service.
• Experience in luxurious residential or hotel environments is preferred.
• Ability to handle enquiries and resolve complaints professionally.

Responsabilidades

• Residential handover and customer services.
• Identify and generate new business opportunities.
• Understand and engage with mobile advertising platforms and technologies.

Conocimientos

Customer Service

Hotline Support

Hospitality

Descripción del empleo

Unilever Hong Kong is seeking an energetic customer service professional to manage residential handover and provide ongoing support via hotline. You will engage with clients, resolve enquiries, and ensure a high standard of service during on-site handovers.

The role focuses on delivering premium hospitality experiences, identifying opportunities for new business, and collaborating with teams to meet customer needs in a dynamic environment.