24/7 Luxury Property & Guest Services Officer

Interte; Hong Kong; On-site; HKD 216,000 - 312,000; Full time

Job summary

Interte, a world leading testing lab in Hong Kong, seeks a customer service professional to handle enquiries and provide premium counter services. The role requires hotline experience and strong communication, with a background in hospitality or related customer service.

One year of carpark/call centre exposure is advantageous, and basic IT skills are required. The successful candidate will support daily property management activities, assist with residential handovers, and engage with diverse

Qualifications

• Experience in customer service or hotline support.
• 3 years' relevant experience in hospitality or customer service.
• Basic computer literacy with proficiency in standard office software.

Responsibilities

• Handle enquiries and complaints with VIC customers.
• Monitor the day-to-day property management.
• Residential handover and customer services.

Skills

Customer service

Hotline support

Communication skills

Hospitality experience

Education

Associate degree / High Diploma

HKDSE or above

Tools

MS Office

Job description

Interte, a world leading testing lab in Hong Kong, seeks a customer service professional to handle enquiries and provide premium counter services. The role requires hotline experience and strong communication, with a background in hospitality or related customer service.

One year of carpark/call centre exposure is advantageous, and basic IT skills are required. The successful candidate will support daily property management activities, assist with residential handovers, and engage with diverse