IT Support & Helpdesk Specialist – Staggered Hours

Company Corporate Office

Hong Kong

On-site

HKD 120,000 - 180,000

Full time

4 days ago

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Job summary

Company Corporate Office is seeking a motivated IT support technician in Hong Kong to perform daily technical support on desktop, network, system, software and hardware. You will set up computers, install software for various applications and provide helpdesk support to users, while handling documentation and coordinating with relevant teams to troubleshoot and report incidents.

The role requires a Diploma or above in Computer Science (MCSE/CCNA preferred) with 1+ year of hands-on experience,

Qualifications

Diploma or above in Computer Science or related disciplines; MCSE/CCNA preferred.
1+ year experience supporting MS Windows and Office applications and desktop hardware.
Experience in LAN, H3C and CISCO equipment support preferred.
Strong interpersonal and task management skills; able to work under pressure.
Good command of spoken and written English and Chinese.

Responsibilities

Perform daily technical support on desktop, network, system, software and hardware.
Set up computers and install software for various applications and programs.
Provide helpdesk support and solutions to users.
Handle helpdesk documentation and reporting; liaise with relevant parties to troubleshoot issues.