IT Officer (SFC Licensed Corp)

uSMART Securities Limited; Hong Kong; On-site; HKD 201,000 - 312,000; Full time

Job summary

uSMART Securities Limited is seeking an Assistant ICT Solution Engineer in Hong Kong to provide first-level IT support, handle hardware and software troubleshooting, and assist with configuring and maintaining desktops and peripherals. Fresh graduates are welcome to apply.

Ideal candidates will possess a university degree in Computer Science or IT, be eager to learn, and communicate effectively in English and Chinese (Cantonese/Mandarin).

Qualifications

• University degree required in Computer Science, Information Technology, or related disciplines; fresh graduates welcome.
• Basic Windows OS, Mac OS, networking and Windows Server knowledge.
• Good command of English; Chinese proficiency (Cantonese and Mandarin) preferred.

Responsibilities

• Provide first-level IT support to end users via phone, email, remote support, and onsite assistance (Windows, Apple equipment and mobile devices).
• Troubleshooting hardware and software issues.
• Install, configure, and maintain desktops, laptops, monitors, printers, and peripheral devices.
• Diagnose and resolve hardware and software issues for users.

Skills

Windows OS

macOS

Networking

Windows Server

English

Cantonese

Mandarin

Willingness to learn

Proactive problem solving

Education

University degree in Computer Science / IT

Job description

uSMART Securities is a new generation of Internet brokers in Hong Kong that provides investors with simple, professional and low-cost global investment services through technological innovation and artificial intelligence technology.

uSMART Securities (CE no. BJA907) is licensed under The Securities and Futures Ordinance (Chapter 571), and allowed to carry on Type 1, Type 4, Type 6 and Type 9 regulated activities. We are committed to complying with Financial Services Compliance to safeguard investor asset and to provide excellent service. uSMART Securities' core management and financial technology team members come from world-renowned technology giants and well-known financial institutions, including Tencent, Alibaba, Microsoft, Yahoo, Uber, BNP Paribas, Swiss Bank, etc. uSMART Securities combines its leading artificial intelligence and machine learning algorithms to develop a new generation of mobile securities trading APP (uSMART) for investors, further optimizing the users’ experience of securities trading and help seek for better returns.

JobResponsibilities:

Provide first-level IT support to end users via phone, email, remote support, and onsite assistance (Windows, Apple equipment and mobile devices)

Troubleshooting hardware and software issues

Install, configure, and maintain desktops, laptops, monitors, printers, and peripheral devices

Diagnose and resolve hardware and software issues for users

Requirements:

University degree in Computer Science, Information Technology, or related disciplines, fresh graduates are also welcome

Willing and capable to learn new technology

Proactive attitude on problem-solving

Basic window OS, mac OS, network and window server knowledge

Good command of both spoken and written English, Chinese (both Cantonese and Mandarin)

We offer attractive remuneration package to the right candidates.

uSMART Securities is a new generation of Internet brokers in Hong Kong that provides investors with simple, professional and low-cost global investment services through technological innovation and artificial intelligence technology.

uSMART Securities (CE no. BJA907) is licensed under The Securities and Futures Ordinance (Chapter 571), and allowed to carry on Type 1, Type 2,Type 4，Type 5, Type 6,and Type 9 regulated activities. We are committed to complying with Financial Services Compliance to safeguard investor asset and to provide excellent service.

uSMART Securities is a new generation of Internet brokers in Hong Kong that provides investors with simple, professional and low-cost global investment services through technological innovation and artificial intelligence technology.

uSMART Securities (CE no. BJA907) is licensed under The Securities and Futures Ordinance (Chapter 571), and allowed to carry on Type 1, Type 2,Type 4，Type 5, Type 6,and Type 9 regulated activities. We are committed to complying with Financial Services Compliance to safeguard investor asset and to provide excellent service.

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Your application will include the following questions:

• How many years' experience do you have as an information technology (IT) officer?
• Which of the following statements best describes your right to work in Hong Kong?
• What's your expected monthly basic salary?
• How would you rate your Cantonese language skills?
• How would you rate your Mandarin language skills?

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