Assistant Computer Officer

The Chinese University of Hong Kong; Hong Kong; On-site; HKD 250,000 - 420,000; Full time

Job summary

The Information Technology Services Centre at The Chinese University of Hong Kong is seeking an Assistant Computer Officer to join the networking team. You will help plan, operate, and improve campus network infrastructure, including data, voice, wireless, and security services.

Responsibilities include reviewing network performance, preparing progress reports, and supporting a wide range of networking equipment and systems.

Qualifications

• Bachelor's degree in Information Engineering, Electronic Engineering or related field.
• Minimum 2 years of networking experience in a relevant role.
• Strong communication and interpersonal skills.
• Fluency in English and Chinese (Putonghua) required.

Responsibilities

• Conduct regular reviews and analyses of network performance.
• Prepare project progress reports and documentation.
• Support data and voice networking equipment and systems.
• Assist in product evaluation, tendering, network development initiatives and staff training.
• Provide 24-hour on-call support; occasional after-hours work may be required.

Skills

Networking

Wi-Fi networks

SDN

IP telephony

ITIL concepts

Education

Bachelor's degree in Information Engineering

Bachelor's degree in Electronic Engineering

Related discipline

Tools

Structured cabling knowledge

Job description

Information Technology Services Centre

Assistant Computer Officer

The Information Technology Services Centre is seeking a motivated and skilled individual to join its networking team as an Assistant Computer Officer. This position supports the planning, operation, and continuous improvement of the University's campus network infrastructure, covering data, voice, wireless, and network security services.

The appointee will be responsible for (a) conducting regular reviews and analyses of network performance (b) preparing project progress reports and documentation (c) supporting a wide range of data and voice networking equipment and systems and (d) assisting in product evaluation, tendering processes, network development initiatives, and internal staff training. 24-hour on-call support and occasional work outside regular office hours may be required.

Applicants should have (i) a Bachelor's degree in Information Engineering, Electronic Engineering, or a related discipline (ii) at least 2 years relevant work experience in networking or a related field (iii) strong communication and interpersonal skills and (iv) proficiency in spoken English and Chinese (including Putonghua). Having knowledge of or experience in the following areas is an advantage: (1) Wi-Fi networks and Internet of Things (IoT) (2) Internet routing and software-defined networking (SDN) (3) IP telephony and network security, such as firewall setup (4) AI-assisted programming and tools for internal network automation and monitoring (5) structured cabling systems and the OSI 7-layer model and (6) ITIL concepts.

Appointment will initially be made on a 2-year contract with contract-end gratuity, renewable subject to good performance and mutual agreement.