IT Engineer

Doo Group; Hong Kong; Vor Ort; HKD 240.000 - 420.000; Vollzeit

Zusammenfassung

Doo Group is seeking an enterprise IT operations professional to manage and optimize Microsoft 365 environments, data center operations, virtualization, and network infrastructure. The role combines hands-on server, storage, and security responsibilities with on-site work at data centers as needed.

You will support Exchange Online, SharePoint, and Teams, administer AD/DS, and implement automation via Python and PowerShell. Strong English communication is essential.

Qualifikationen

• 1–3 years of enterprise IT operations experience.
• Expertise in M365 (Exchange Online, SharePoint, Teams).
• Hands-on VMware vSphere and VMware Cloud Director.
• Windows Server core services and high-availability experience.
• On-site data center hardware and cabling capability.

Aufgaben

• Manage day-to-day M365 operations and user support.
• Administer M365 users, licenses, security, and compliance.
• Optimize Teams configuration and call quality.
• Perform on-site data center operations including rack checks.
• Handle server/network hardware replacement and fault management.
• Coordinate with infrastructure on environmental monitoring.
• Deploy and troubleshoot virtualization using VMware tools.
• Configure Windows Server services (DHCP, DNS, AD, RDS).
• Configure network security devices (Fortigate, Huawei, Ruijie).
• Write automation scripts to streamline IT workflows.

Kenntnisse

M365 ops

Data center ops

Python scripting

PowerShell scripting

Windows Server

Network hardware

English fluency

Tools

VMware vSphere

VMware Cloud Director

Dell servers

Ruijie Wireless

Huawei switches

Fortigate Firewalls

Active Directory

Remote Desktop Services

Jobbeschreibung

This is an enterprise-level IT operations role responsible for managing Microsoft 365 environments, data center operations, virtualization platforms, network infrastructure, desktop support, and knowledge base development. The role requires hands-on technical expertise across multiple domains and the ability to work on-site at data centers when required.

Key responsibilities

• Manage day-to-day operations, configuration optimization, and user support for the Microsoft 365 environment, covering Exchange Online, SharePoint, and Teams
• Administer M365 user accounts, license allocation, security policy configuration, and compliance management
• Optimize Teams collaboration environment, including team channel management, meeting policy configuration, and call quality monitoring
• Perform on-site data center operations including hardware component replacement, cable routing and adjustment, and rack inspections
• Assist with rack-mount and unmount of servers and network equipment, and hardware-level fault handling such as power supplies, disks, and memory modules
• Coordinate with infrastructure team on data center environmental monitoring and emergency response to ensure safe and stable operations
• Deploy, monitor, optimize resources, and troubleshoot the virtualization environment using VMware vSphere and VMware Cloud Director
• Configure and maintain Windows Server core services including DHCP, DNS, WSUS, WDS, Active Directory, and Remote Desktop Services
• Configure, maintain, and implement security policies for network equipment including Ruijie Wireless, Huawei Switches, and Fortigate Firewalls
• Write automation scripts using Python and PowerShell to optimize IT operations workflows and eliminate repetitive tasks

About you

• 1-3 years of enterprise-level IT operations experience with proficiency in IT operations full lifecycle management
• Expert in the operations and optimization of the full M365 suite including Exchange Online, SharePoint, and Teams
• Proficient in VMware vSphere and VMware Cloud Director deployment, monitoring, and troubleshooting
• Skilled in Windows Server core services configuration and maintenance with hands-on high availability implementation experience
• Familiar with Dell servers and Dell/Huawei network equipment hardware structure; able to configure and maintain Ruijie Wireless, Huawei Switches, and Fortigate Firewalls
• Proficient in Python and PowerShell for writing automation scripts with IT operations process automation optimization experience
• Knowledgeable in 1-2 endpoint management tools such as Manage Engine Endpoint Central or Jamf
• Able to perform on-site hardware replacement and cabling in the data center as instructed, with basic hands-on capability for tasks such as screw fastening, module assembly and disassembly, and cable management
• Fluent in English for speaking, listening, reading, and writing as a working language
• Able to handle technical support requests for end-user desktop devices including Windows and macOS troubleshooting, system deployment, and migration