System Engineer

IO TECH SOLUTIONS LIMITED; Hong Kong; Sur place; HKD 300 000 - 520 000; Plein temps

Résumé du poste

IO TECH SOLUTIONS LIMITED is seeking an experienced System Engineer to administer and support Microsoft 365 services and manage Windows endpoints in a Hong Kong enterprise environment.

The role covers deployment, patch management, and identity/access management across the organization's IT infrastructure, with collaboration across regional teams. Cantonese and English communication are essential.

Qualifications

• 5+ years of experience in System Engineering, End User Computing, or Workplace Technology within an enterprise environment.
• Strong hands-on experience with Microsoft Intune, SCCM, Windows Autopilot, and Microsoft 365 administration.
• Experience managing Active Directory, Microsoft Entra ID, Group Policy, and Windows endpoints.
• Familiarity with Windows 10/11 deployment, patch management, endpoint compliance, and device imaging.
• Exposure to Microsoft Azure, VMware, or virtualization technologies is advantageous.
• Experience supporting enterprise users in a corporate environment.
• Good troubleshooting skills with a proactive and hands-on approach.
• Fluent Cantonese and good English communication skills.

Responsabilités

• Administer and support Microsoft 365 services including Exchange Online, Teams, SharePoint, and OneDrive.
• Manage enterprise Windows endpoints using Intune, SCCM, Autopilot, Group Policy, and Entra ID.
• Perform Windows 11 deployments, OS upgrades, imaging, software packaging, and device lifecycle management.
• Deploy security patches, software updates, and compliance policies across enterprise endpoints.
• Support identity and access management including Active Directory, Entra ID, Conditional Access, MFA, and user lifecycle management.
• Provide hands-on technical support for endpoint incidents while ensuring SLA compliance.
• Assist with technology rollouts, endpoint refresh projects, and Microsoft 365 migration initiatives.
• Coordinate with infrastructure, security, and regional IT teams to deliver enterprise IT projects.
• Maintain technical documentation, operational procedures, and asset records.

Connaissances

Microsoft Intune

SCCM

Windows Autopilot

Group Policy

Microsoft Entra ID

Active Directory

Microsoft 365 administration

Outils

Microsoft Azure

VMware

Windows deployment

Description du poste

Responsibilities

• Administer and support Microsoft 365 services, including Exchange Online, Teams, SharePoint, and OneDrive.
• Manage enterprise Windows endpoints using Microsoft Intune, SCCM, Autopilot, Group Policy, and Microsoft Entra ID.
• Perform Windows 11 deployments, OS upgrades, endpoint imaging, software packaging, and device lifecycle management.
• Deploy monthly security patches, software updates, and compliance policies across enterprise endpoints.
• Support identity and access management, including Active Directory, Entra ID, Conditional Access, MFA, and user lifecycle management.
• Provide hands-on technical support for endpoint-related incidents and infrastructure issues while ensuring SLA compliance.
• Assist with technology rollouts, endpoint refresh projects, and Microsoft 365 migration initiatives.
• Coordinate with infrastructure, security, and regional IT teams to deliver enterprise IT projects.
• Maintain technical documentation, operational procedures, and asset records.

Requirements

• 5+ years of experience in System Engineering, End User Computing, or Workplace Technology within an enterprise environment.
• Strong hands-on experience with Microsoft Intune, SCCM, Windows Autopilot, and Microsoft 365 administration.
• Experience managing Active Directory, Microsoft Entra ID, Group Policy, and Windows endpoints.
• Familiarity with Windows 10/11 deployment, patch management, endpoint compliance, and device imaging.
• Exposure to Microsoft Azure, VMware, or virtualization technologies is advantageous.
• Experience supporting enterprise users in a corporate environment.
• Good troubleshooting skills with a proactive and hands-on approach.
• Fluent Cantonese and good English communication skills.