IP Telephony & Maintenance Technician (24x7)

HTK

Hong Kong

On-site

HKD 201,000 - 290,000

Full time

14 days+

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Job summary

HTK is seeking a Technician in Hong Kong to participate in shifty duty teams, execute maintenance schedules, and perform corrective work under supervision. The role covers installation, operation, and maintenance of IP Telephony/PABX systems with focus on Huawei infrastructure. English/Chinese proficiency required.

Applicants should have a computing/electronics certificate and at least 1 year of technical support experience, plus familiarity with Windows, and a HK driving license is preferred.

Qualifications

Certificate in computing and/or Electronics Engineering with at least 1 year technical support experience on IP Telephony/PABX.
Experience in supporting Huawei IP network infrastructure.
Experience in Windows 10 & 11 support.
HK driving license class 1/2 preferred.
English and Chinese spoken and written.

Responsibilities

Provide first-line and second-line technical support for Airport Telephone System.
Monitor system alarms and logs per shift.
Perform system health checks and daily operational verification.
Handle fault calls and update incident records.
Perform troubleshooting and rectification.
Execute Planned & Preventive Maintenance.

Skills

Huawei IP network infrastructure

Windows 10/11 support

Bilingual English/Chinese

Hong Kong driving license (pref.)

Education

Certificate in Computing or Electronics Engineering

Tools

IP Telephony/PABX systems

IP network equipment

Job description

Applicants should have a computing/electronics certificate and at least 1 year of technical support experience, plus familiarity with Windows, and a HK driving license is preferred.

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