Investment Sales & Client Services Executive

Futu Holdings Limited

Hong Kong

On-site

HKD 167,000 - 312,000

Full time

2 days ago
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Job summary

Futu Holdings Limited in Hong Kong is seeking a customer-focused professional to respond to inquiries, share insights on stock market trends, and assist clients with account services in a dynamic financial services environment.

The role requires a Bachelor's degree in finance or related fields, at least 2 years in securities or banking, and proficiency in English and Chinese. SFC licenses are preferred. Shift work and weekend coverage are expected.

Qualifications

  • Bachelor's degree in finance, business, marketing, PR/communications or related disciplines.
  • At least 2 years relevant work experience in securities firms / banking / marketing industry.
  • Holder of SFC license Type1, 4 is an advantage.
  • Independent, customer focused, with strong analytical and good communication skills.
  • Able to work independently and under pressure.
  • Proficient in PC applications including Excel, Word and Chinese Word Processing.
  • Proficiency in both spoken and written English and Chinese (including Mandarin).
  • Working at the branch and shift duty is required including weekdays, weekends & public holidays.

Responsibilities

  • Respond to customer inquiries and provide information on stock market trends, investment opportunities, and other related topics.
  • Work closely with promoters to implement activations and events to drive brand awareness and customer engagement.
  • Provide quality customer services and handle all client’s account services enquiries.
  • Assist in scheduling working hours and involve in performance management/counseling on operations staff.
  • Handle ad-hoc projects as assigned.

Skills

Customer service
Analytical skills
Communication skills
English proficiency
Chinese proficiency
Excel
Word

Education

Bachelor's degree in finance, business, marketing, PR / communications or related disciplines

Tools

Excel
Word
Chinese Word Processing

Job description

Futu Holdings Limited in Hong Kong is seeking a customer-focused professional to respond to inquiries, share insights on stock market trends, and assist clients with account services in a dynamic financial services environment.

The role requires a Bachelor's degree in finance or related fields, at least 2 years in securities or banking, and proficiency in English and Chinese. SFC licenses are preferred. Shift work and weekend coverage are expected.

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