Sales Executive - Branch

Futu Holdings Limited; Hong Kong; On-site; HKD 167,000 - 312,000; Full time

Job summary

Futu Holdings Limited in Hong Kong is seeking a customer-focused professional to respond to inquiries, share insights on stock market trends, and assist clients with account services in a dynamic financial services environment.

The role requires a Bachelor's degree in finance or related fields, at least 2 years in securities or banking, and proficiency in English and Chinese. SFC licenses are preferred. Shift work and weekend coverage are expected.

Qualifications

• Bachelor's degree in finance, business, marketing, PR/communications or related disciplines.
• At least 2 years relevant work experience in securities firms / banking / marketing industry.
• Holder of SFC license Type1, 4 is an advantage.
• Independent, customer focused, with strong analytical and good communication skills.
• Able to work independently and under pressure.
• Proficient in PC applications including Excel, Word and Chinese Word Processing.
• Proficiency in both spoken and written English and Chinese (including Mandarin).
• Working at the branch and shift duty is required including weekdays, weekends & public holidays.

Responsibilities

• Respond to customer inquiries and provide information on stock market trends, investment opportunities, and other related topics.
• Work closely with promoters to implement activations and events to drive brand awareness and customer engagement.
• Provide quality customer services and handle all client’s account services enquiries.
• Assist in scheduling working hours and involve in performance management/counseling on operations staff.
• Handle ad-hoc projects as assigned.

Skills

Customer service

Analytical skills

Communication skills

English proficiency

Chinese proficiency

Excel

Word

Education

Bachelor's degree in finance, business, marketing, PR / communications or related disciplines

Tools

Excel

Word

Chinese Word Processing

Job description

• Respond to customer inquiries and provide information on stock market trends, investment opportunities, and other related topics
• Work closely with promoters to implement activations and events to drive brand awareness and customer engagement
• Respond to customer inquiries and provide information on stock market trends, investment opportunities, and other related topics
• Provide quality customer services and handle all client’s account services enquiries
• Assist in scheduling working hours and involve in performance management/counseling on operations staff
• Handle ad-hoc projects as assigned

Requirements

• Bachelor's degree in finance, business, marketing, PR / communications or related disciplines
• At least 2 years relevant work experience in securities firms / banking / marketing industry
• Holder of SFC license Type1, 4 is an advantage
• Independent, Customer focused, with strong analytical and good communication skills
• Able to work independently and under pressure
• Proficient in PC applications including Excel, Word and Chinese Word Processing
• Proficiency in both spoken and written English and Chinese (including Mandarin)
• Working at the branch and shift duty is required including weekdays, weekends & public holidays