Information Technology Assistant

PERSOL; Hong Kong; On-site; HKD 201,000 - 268,000; Full time

Job summary

PERSOL in Hong Kong seeks an IT Operations Assistant to support daily computer systems operations. You will monitor servers and network health, performing health checks and assisting in incident management per defined procedures.

Responsibilities include mounting backup tapes, delivering to offsite storage, and performing regular system restores. Site inspections at headquarters and remote sites are required, with on-call support after hours.

Qualifications

• Solid experience in operation of computer systems for Windows Server, NetBackup, blade servers and SAN storages.
• Diploma in Computer/IT or equivalent from a HK registered institution.
• At least 1-year relevant post-qualification experience in computing.

Responsibilities

• Preform server room operations including systems and network monitoring and health checks.
• Assist in problem management, escalate and remediate per defined procedures.
• Mount backup tapes and deliver to offsite storage.
• Perform site inspections at headquarters and remote sites.
• Conduct system restore from backup tapes regularly.
• Be on call during non-office hours to provide operation support.

Skills

Windows Server

NetBackup

Blade servers

SAN storages

Education

Diploma in Computer/IT

Tools

NetBackup

Job description

Selected candidates will be responsible for Computer System Operation Support.

Job Duty:

To Preform server room operations including systems/ network monitoring and health check.

To assist in problem management, perform the escalation and remedy action according to per- defined procedures.

To Mount backup tapes and deliver to offsite.

To Perform site inspection at headquarters and remote sites.

To conduct the system restore from backup tapes regularly.

To be on call during non- office hours to provide operation support services.

Required to have solid experience in operation of computer systems for Windows Server, NetBackup System, blade servers and SAN storages.

Requirements:

Diploma of computer or IT related subjects from a registered Higher Education Institution in Hong Kong, or equivalent.

At least 1-year relevant post-qualification experience in the computing field