IT Administrator (Chek Lap Kok)

Classy Wheeler Limited; Hong Kong; On-site; HKD 446,400 - 558,000; Full time

Job summary

A technology firm in Hong Kong is seeking an IT Infrastructure Administrator with at least 7 years of solid hands-on experience. The role involves designing, planning, and implementing IT infrastructure, ensuring all systems function properly including cloud platforms and application servers. Candidates should have a degree in Information Technology or equivalent, along with relevant certifications, and possess strong troubleshooting skills. Proficiency in English, Chinese, and Mandarin is preferred, with a self-motivated and positive attitude to handle pressure.

Qualifications

• Degree holder in Information Technology or equivalent.
• Holder of CCNA / MCSE / LPI / MCITP / ITIL preferred.
• Holder of AWS Certified Solutions Architect / DevOps Engineer preferred.
• Minimum 7 years of hands-on experience in IT infrastructure administration.
• Experience in enterprise network and security design and implementation.
• Experience in Cloud platforms, O365, Microsoft platform, Linux platform (Suse & Ubuntu), and Database servers.

Responsibilities

• Design, plan, and implement IT infrastructure based on best practices.
• Ensure all IT systems are functioning properly including Cloud and application servers.
• Oversee daily IT system operations and performance monitoring.
• Provide Level-2 IT support, and maintain knowledge base for support and training.
• Liaise with vendors on quotations for IT hardware & software.

Skills

Troubleshooting and problem solving skills

Knowledge of VBScript

Knowledge of Powershell

Knowledge of Shell Script

Education

Degree in Information Technology or equivalent

Tools

O365

VMWare

Fortinet

Sonicwall

Cloud platforms

Microsoft platform

Linux platform (Suse & Ubuntu)

Database servers

WAF

Splunk

Job description

Responsibilities

• Design, plan, and implement IT infrastructure based on industry best practices and security standard;
• Ensure all IT systems are functioning properly including Cloud platforms, application servers, database servers, POS terminals, CCTV, PABX, TCP/IP network and VPN connection
• Responsible for administration of firewall, switch, Wi-Fi, antivirus, web filtering, internet connection;
• Oversee daily IT system operations and performance monitoring such as health check, backup, system optimization, change implementation, system integration, security enhancement
• Take appropriate and timely action to analyze, isolate and diagnose IT problems, and provide corrective, preventive and improvement recommendation
• Liaise and negotiate with vendors or suppliers on quotation for setup, implementation, repair, and maintenance of IT hardware & software
• Provide Level-2 IT support, and maintain knowledge base for on-going support and training
• Build and maintain IT document such as network diagram, flow diagram, SOP, user manual
• Test and deploy software updates and security patches in regular basis
• Develop automated scripts to facilitate operational tasks
• Perform ad hoc task and project implementation as assigned by supervisor

Job Requirements

• Degree holder in Information Technology or equivalent
• Holder of CCNA / MCSE / LPI / MCITP / ITIL is preferred
• Holder of AWS Certified Solutions Architect / DevOps Engineer is preferred
• Minimum 7 years solid hands-on experience in IT infrastructure administration
• Experience in enterprise network and security design and implementation
• Experience in Cloud platforms, O365, Microsoft platform, Linux platform (Suse & Ubuntu), Database servers, VMWare, WAF, Splunk, Fortinet, Sonicwall
• Knowledge of VBScript, Powershell, Shell Script
• Strong troubleshooting and problem solving skills
• Willing to work in non-office hour when necessary (for fixing critical issue / schedule maintenance);
• Good command of spoken and written English, Chinese and Mandarin is preferred
• Self-motivated, positive attitude, and able to work independently and under pressure