Human Resources Manager

HR Plus; Hong Kong; On-site; HKD 420,000 - 650,000; Full time

Job summary

HR Plus is assisting a Hong Kong-based telecommunications service provider in finding an experienced Business Enhancement Manager. The role partners with multiple business units to map current processes, identify opportunities, and drive continuous improvement using Six Sigma, Lean and value stream mapping.

You will lead improvement sessions, design remediation plans, and foster a data-driven culture across the organisation, ensuring delivery and stakeholder alignment.

Qualifications

• Minimum 3 years proven continuous improvement analytics experience from a similar role, including project management and business analysis.
• Strong knowledge of Six Sigma, Lean, value stream mapping; accredited Lean Six Sigma Black Belt preferred.
• Ability to set-up, facilitate and lead process improvement sessions with a range of business stakeholders.
• Experience designing and implementing a framework of continuous improvement in a sizable organisation.
• Experience designing remediation plans to address productivity and efficiency issues, and track record of following through to ensure closure.
• Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of leaders and colleagues.
• Strong analytical, project and product management skills, including a thorough understanding of how to interpret business needs and translate them into operational requirements.

Responsibilities

• Cooperate with different business units across the organization to map and assess current processes and identify enhancement opportunities through process improvement methodologies.
• Identify industry trends and variations through innovative thinking.
• Establish a better value and efficiency strategy by eliminating unnecessary complexity in current processes.
• Manage relationships and communications with key stakeholders to build trust and buy-in across the organisation.
• Collaborate with system developers to ensure feasibility and technical alignment.
• Develop and implement continuous improvement strategy; monitor and optimise processes.
• Engage teams through training and coaching; conduct post-implementation reviews to ensure delivery.
• Contribute to developing a positive culture of continuous improvement.

Skills

Continuous improvement

Project management

Business analysis

Six Sigma

Lean

Value stream mapping

Communication

Microsoft Office

Tools

Project

Visio

Word

Excel

Outlook

PowerPoint

Job description

Our client is a renowned telecommunication service provider in Hong Kong looking for an experienced and professional Business Enhancement Manager to join their growing team.

Responsibilities:

• Cooperate with different business units across the organization to map and assess the current processes and ways of working, and to identify the enhancement opportunities through employing process improvement methodologies in line with best practice, regulatory and legal standards
• Identify industry trends and variations through the application of innovative thinking
• Establish the better value and greater efficiency strategy through the elimination of unnecessary complexity of the current working processes and through the identification of better ways of working
• Manage relationships and communications with key stakeholders across the organisation to build trust and maintain buy-in
• Collaborate with system developers to ensure the business and technical feasibility and suitability
• Facilitate in the development and implementation of continuous improvement strategy, and be accountable for the process control, monitoring and optimisation
• Engage all related parties and team members through training and coaching, and to complete post implementation reviews to ensure successful delivery
• Actively contribute to developing a positive culture of continuous improvement across the organisation

Requirements:

• Minimum 3 years proven continuous improvement analytical experience from a similar role, including project management and business analysis
• Excellent understanding of continuous improvement concepts including Six Sigma, Lean, value stream mapping; accredited Lean Six Sigma Black Belt preferred
• Ability to set-up, facilitate and lead process improvement sessionswith a range of business stakeholders
• Experience of designing and implementing a framework of continuous improvement in a sizable organisation
• Experience of designing remediation plans to address productivity and efficiency issues, and track record of following through to ensure closure
• Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of leaders and colleagues
• Strong analytical, project and product management skills, including a thorough understanding of how to interpret business needs and translate them into operational requirements
• Proficient in the use of Microsoft Office, including Project, Visio, Word, Excel, Outlook, and PowerPoint

Competitive remuneration package including 5-day work week will be offered to the right candidates.

"We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law."