HR Officer

ironmountain; Hong Kong; On-site; HKD 180,000 - 300,000; Full time

Job summary

Iron Mountain in Hong Kong (TST) is seeking a proactive Human Resources Officer to support HR operations, full-cycle recruitment, and HRIS administration. You will liaise between HR and IT for HRIS, manage employee records, and drive process improvements to enhance the employee experience.

The role requires a diploma or higher in HR or related fields, 3+ years HR experience, and strong English/Chinese communication.

Qualifications

• Diploma or above in Human Resources, Business Administration, or related disciplines.
• Minimum 3 years' relevant HR experience, including HR operations and full-cycle recruitment.
• Familiar with HRIS/HCM systems; experience in Workday and ServiceNow is an advantage.
• Good knowledge of Hong Kong Employment Ordinance and HR best practices.
• Strong communication and interpersonal skills with good command of written and spoken English and Chinese.

Responsibilities

• Support daily HR operational activities across the employee lifecycle, including onboarding, movements, and offboarding.
• Maintain accurate employee records and ensure timely updates within the HRIS.
• Administer employee data, leave records, and organizational changes while ensuring data accuracy and compliance.
• Support HR documentation, employee correspondence, and reporting requirements.
• Assist in policy implementation and HR process improvement initiatives.
• Manage end-to-end recruitment, from sourcing and screening to hiring.
• Partner with hiring managers on workforce needs and interview coordination.
• Conduct candidate assessments, interviews, and recruitment recommendations.
• Prepare offers, support salary negotiations, and complete references/background checks.
• Maintain recruitment records and support onboarding for new hires.
• Support daily HRIS administration, including user access management, role assignment, and workflow maintenance.
• Maintain system parameters and assist with HR system enhancements and upgrades.
• Partner with internal IT teams to support HR system requirements and issue resolution.
• Identify opportunities to improve HR processes through automation and digitalization.
• Provide first-line support to HR users, Managers, and employees on HR systems and processes.
• Prepare and maintain SOPs, user guides and FAQ documentation.
• Conduct system walkthroughs and basic user training sessions.
• Gather user feedback and recommend system and process improvements.
• Support HR projects, employee engagement initiatives and ad hoc assignments as required.

Skills

HR operations

Full-cycle recruitment

Communication skills

Bilingual English/Chinese

Education

Diploma or above in HR / Business Admin

Tools

HRIS/HCM systems

Workday

ServiceNow

Job description

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225, 000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Position: Human Resources Officer

Report Line: Senior HRG Manager

Location: TST

Job Summaries:

We are seeking a proactive and detail-oriented Human Resources Officer to support both HR Operations and Talent Acquisition functions. This role will serve as a key liaison between HR and IT for HRIS administration while also managing full-cycle recruitment activities. The successful candidate will play an important role in ensuring efficient HR operations, delivering positive employee experience, and attracting quality talent to support business growth.

Responsibilities:

HR Operations & Employee Lifecycle Management

• Support daily HR operational and administrative activities across the employee lifecycle, including onboarding, employee movements, and offboarding.
• Maintain accurate employee records and ensure timely updates within the HRIS.
• Administer employee data, leave records, and organizational changes while ensuring data accuracy and compliance.
• Support HR documentation, employee correspondence, and reporting requirements.
• Assist in policy implementation and HR process improvement initiatives.

Talent Acquisition & Recruitment

• Manage end-to-end recruitment, from sourcing and screening to hiring.
• Partner with hiring managers on workforce needs and interview coordination.
• Conduct candidate assessments, interviews, and recruitment recommendations.
• Prepare offers, support salary negotiations, and complete reference/background checks.
• Maintain recruitment records and support onboarding for new hires.

HRIS Operations & Process Improvement

• Support daily HRIS administration, including user access management, role assignment, and workflow maintenance.
• Maintain system parameters and assist with system enhancements and upgrades.
• Partner with internal IT teams to support HR system requirements and issue resolution.
• Identify opportunities to improve HR processes through automation and digitalization.

User Support & Training

• Provide first-line support to HR users, Managers, and employees on HR systems and processes.
• Prepare and maintain SOPs, user guides and FAQ documentation.
• Conduct system walkthroughs and basic user training sessions.
• Gather user feedback and recommend system and process improvements.

Other Duties

• Support HR projects, employee engagement initiatives and ad hoc assignments as required.

Qualification:

• Diploma or above in Human Resources, Business Administration, or related disciplines.
• Minimum 3 years' relevant HR experience , including HR operations and full-cycle recruitment.
• Familiar with HRIS/HCM systems; experience in Workday and ServiceNow is an advantage.
• Good knowledge of Hong Kong Employment Ordinance and HR best practices.
• Strong communication and interpersonal skills with good command of written and spoken English and Chinese.

Category: Human Resources