HR Officer

Iron Mountain Incorporated; Hong Kong; On-site; HKD 180,000 - 240,000; Full time

Job summary

Iron Mountain Incorporated in Hong Kong seeks a proactive Human Resources Officer to support HR operations, talent acquisition, and HRIS administration. The role acts as a liaison between HR and IT for HRIS with full-cycle recruitment responsibilities, ensuring accurate records and a positive employee experience.

The ideal candidate will have a Diploma or higher in HR/Business Administration, 3+ years of HR experience, familiarity with HRIS/HCM (Workday/ServiceNow advantageous), and strong

Qualifications

• 3+ years HR experience including HR operations and full-cycle recruitment.
• Familiar with HRIS/HCM systems; Workday and ServiceNow is an advantage.
• Strong communication and interpersonal skills in English and Chinese.

Responsibilities

• Support daily HR operations and employee lifecycle activities (onboarding, moves, offboarding).
• Manage end-to-end recruitment from sourcing to hiring and offers.
• Administer HRIS data, access, and process improvements with IT collaboration.
• Provide user support and build SOPs, guides, and training materials.

Skills

HR Operations

Full-cycle Recruitment

HRIS knowledge

Communication

Education

Diploma or above in HR/Business Admin

Tools

Workday

ServiceNow

Job description

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Position: Human Resources Officer
Report Line: Senior HRG Manager
Location: TST

Job Summaries: We are seeking a proactive and detail-oriented Human Resources Officer to support both HR Operations and Talent Acquisition functions. This role will serve as a key liaison between HR and IT for HRIS administration while also managing full-cycle recruitment activities. The successful candidate will play an important role in ensuring efficient HR operations, delivering positive employee experience, and attracting quality talent to support business growth.

Responsibilities

HR Operations & Employee Lifecycle Management

• Support daily HR operational and administrative activities across the employee lifecycle, including onboarding, employee movements, and offboarding.
• Maintain accurate employee records and ensure timely updates within the HRIS.
• Administer employee data, leave records, and organizational changes while ensuring data accuracy and compliance.
• Support HR documentation, employee correspondence, and reporting requirements.
• Assist in policy implementation and HR process improvement initiatives.

Talent Acquisition & Recruitment

• Manage end-to-end recruitment, from sourcing and screening to hiring.
• Partner with hiring managers on workforce needs and interview coordination.
• Conduct candidate assessments, interviews, and recruitment recommendations.
• Prepare offers, support salary negotiations, and complete reference/background checks.
• Maintain recruitment records and support onboarding for new hires.

HRIS Operations & Process Improvement

• Support daily HRIS administration, including user access management, role assignment, and workflow maintenance.
• Maintain system parameters and assist with system enhancements and upgrades.
• Partner with internal IT teams to support HR system requirements and issue resolution.
• Identify opportunities to improve HR processes through automation and digitalization.

User Support & Training

• Provide first-line support to HR users, Managers, and employees on HR systems and processes.
• Prepare and maintain SOPs, user guides and FAQ documentation.
• Conduct system walkthroughs and basic user training sessions.
• Gather user feedback and recommend system and process improvements.

Other Duties

• Support HR projects, employee engagement initiatives and ad hoc assignments as required.

Qualification

• Diploma or above in Human Resources, Business Administration, or related disciplines.
• Minimum 3 years' relevant HR experience, including HR operations and full-cycle recruitment.
• Familiar with HRIS/HCM systems; experience in Workday and ServiceNow is an advantage.
• Good knowledge of HongKong Employment Ordinance and HR best practices.
• Strong communication and interpersonal skills with good command of written and spoken English and Chinese.

Category: Human Resources

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organisations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data and invaluable cultural and historic artifacts. Take a look at our history here. Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services or art storage and logistics.

Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.

If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to [e-mail].

See the Supplement to learn more about Equal Employment Opportunity.