HR Manager, Retail Group

Magic Search Limited; Hong Kong; On-site; HKD 520,000 - 760,000; Full time

Job summary

Magic Search Limited is seeking a hands-on HR Manager to drive recruitment for high-volume frontline retail roles and support new store openings across Hong Kong and Macau. You will act as a blended HR Business Partner, Talent Acquisition lead, and HR Generalist to build frontline and office teams and ensure smooth HR operations.

You will collaborate with store leaders on workforce planning, performance reviews, and employee engagement while overseeing onboarding, visa applications, and payroll

Qualifications

• Degree in Human Resources Management, Business Administration, or related field.
• 5–8+ years HR experience, preferably in retail or hospitality.
• Strong frontline retail recruitment and store-opening experience.
• Knowledge of HK labor laws; Macau regs a plus.
• Fluent in English and Cantonese; Mandarin a plus.

Responsibilities

• Lead end-to-end recruitment for frontline retail roles and back-office positions for new store openings.
• Partner with retail operations on workforce planning, performance reviews, staff retention, and employee engagement.
• Manage onboarding, offboarding, probation tracking, work visa applications and HR policy implementation.
• Coordinate compensation, benefits, payroll, leave, and schemes; liaise with external payroll vendor.

Skills

Talent Acquisition

Store Openings

HR Business Partnering

Employee Relations

Payroll Coordination

Education

Bachelor's degree in HR/Business

Job description

We are representing an established international retail group expanding its multi-brand footprint across Hong Kong and Macau. As the business ramps up new store openings in the region, we are looking for a hands-on, agile Human Resources Manager to oversee the full spectrum of HR functions. Acting as a blend of HR Business Partner, Talent Acquisition lead, and HR Generalist, you will play a key role in building our frontline and office teams from the ground up while ensuring smooth day-to-day HR operations.

Key Responsibilities

Talent Acquisition & Store Openings: Lead end-to-end recruitment with a strong focus on high-volume frontline retail hiring (Store Managers, Supervisors, Sales Associates) as well as back-office roles to support new store launches and ongoing expansion.

HR Business Partnering & Employee Relations: Partner closely with retail operations and store leadership on workforce planning, performance reviews, staff retention, disciplinary matters, and employee engagement across multiple brands and store locations.

HR Operations & Lifecycle Management: Manage full employee lifecycle processes including onboarding, offboarding, probation tracking, work visa applications, and HR policy implementation.

Compensation, Benefits & Payroll Coordination: Administer staff benefits, leave management, and retail commission/incentive schemes. Coordinate monthly payroll processing and statutory filings with our external payroll vendor.

Requirements

Degree holder in Human Resources Management, Business Administration, or a related discipline.

Around 5–8+ years of all-round HR experience, ideally within retail, fashion, lifestyle, F&B, or hospitality environments.

Strong track record in frontline retail recruitment and store-opening support, combined with solid HRBP and employee relations exposure.

Well-versed in Hong Kong labor laws; familiarity with Macau employment regulations is an advantage.

Proactive, adaptable, and comfortable working in a fast-paced, multi-brand environment.

Fluent in spoken and written English and Cantonese; Mandarin is a plus.

Your application will include the following questions:

• What's your expected monthly basic salary?

What can I earn as a Retail Store Manager