Guest Relations & Wellness Concierge

Kinship Wellness Center; Hong Kong; On-site; HKD 83,000 - 124,000; Part time

Job summary

Kinship Wellness Center is seeking a friendly hospitality helper to greet members and guests, guiding first-time users through hot-cold recovery flows and supporting cafe operations during peak times. You will maintain a clean, premium environment, manage towels and other amenities, assist with member check-ins and booking administration, and learn recovery protocols to ensure guest safety.

This role offers flexible part-time shifts, including early mornings and weekends, with opportunities to

Qualifications

• 6+ months to 1 year of entry-level hospitality or front-of-house experience.
• Reliable, punctual and proactive about floor tidiness and daily operations.
• Friendly, communicative and able to welcome guests.
• Interest in fitness and contrast therapy; eager to learn.
• Able to work flexible part-time shifts, including early mornings and weekends.
• Able to switch between floor upkeep and cafe support.

Responsibilities

• Warmly welcome members and guide first-time users through hot-cold recovery flows
• Maintain a clean premium environment and manage high-turnover amenities (towels, water stations, cups)
• Wipe wet surfaces and assist with opening and closing flows
• Execute smooth member check-ins and assist with booking administration
• Help inform guests about membership tiers and open session slots
• Learn hot-cold recovery protocols (ice bath, sauna, hot bath) to assist guests safely
• Monitor clean facility standards and report maintenance needs
• Assist with basic coffee prep, light food assembly, and service during peak times

Job description

Kinship Wellness Center is seeking a friendly hospitality helper to greet members and guests, guiding first-time users through hot-cold recovery flows and supporting cafe operations during peak times. You will maintain a clean, premium environment, manage towels and other amenities, assist with member check-ins and booking administration, and learn recovery protocols to ensure guest safety.

This role offers flexible part-time shifts, including early mornings and weekends, with opportunities to