Guest Experience & Operations Specialist - Wellness Studio

ASAP; Hong Kong Island; Sur place; HKD 212 000 - 301 000; Plein temps

Résumé du poste

ASAP is a wellness studio in Central, HK, seeking an Operations Associate / Guest Experience Host to ensure exceptional service and smooth operations. You will welcome members, guide them through sauna and plunge protocols, and help create a warm, safe environment.

Responsibilities include maintaining the space, overseeing inventory, coordinating events, and ensuring compliance with health and safety regulations in a fast-paced wellness setting.

Qualifications

• 2+ years in hospitality or wellness operations.
• Fluent in English; Cantonese/Mandarin a plus.

Responsabilités

• Onboard customers and guide safe sauna and plunge usage.
• Maintain spotless facilities and manage supplies.

Connaissances

Customer service

Communication

Tech-savvy

Hospitality ops

Outils

Booking app

Description du poste

ASAP is a wellness studio in Central, HK, seeking an Operations Associate / Guest Experience Host to ensure exceptional service and smooth operations. You will welcome members, guide them through sauna and plunge protocols, and help create a warm, safe environment.

Responsibilities include maintaining the space, overseeing inventory, coordinating events, and ensuring compliance with health and safety regulations in a fast-paced wellness setting.