Guest Experience Lead & Office Admin

Futu Holdings Limited; Hong Kong; On-site; HKD 180,000 - 240,000; Full time

Job summary

Futu Holdings Limited in Hong Kong is seeking a friendly receptionist/office administrator to welcome guests, manage calls, and support daily operations. This role requires a proactive, highly organized individual with strong time management and communication skills to coordinate with internal teams and external partners.

You will contribute to smooth day-to-day operations in a busy office. The ideal candidate will have at least 1 year of relevant experience, be detail-oriented, discreet with

Qualifications

• Minimum 1 year of relevant experience in office admin and reception.
• Independent, self-motivated and able to work with minimal supervision.
• Good interpersonal skills and ability to interact with all levels of staff and external stakeholders.
• Able to prioritise daily tasks and meet deadlines in a fast-paced environment.

Responsibilities

• Be the face of the company to welcome and receive guests and perform reception duties, including answering calls and enquiries, screening and routing calls to relevant departments, and arranging couriers.
• Responsible for ordering office and pantry supplies.
• Manage company assets and office security accesses.
• Manage and follow up expense claims for all admin expenses via internal systems.
• Assist with the organization of company events such as training, meetings and staff activities.
• Perform any other ad-hoc duties as assigned.

Skills

Reception duties

Time management

Interpersonal skills

Organized

Job description

Futu Holdings Limited in Hong Kong is seeking a friendly receptionist/office administrator to welcome guests, manage calls, and support daily operations. This role requires a proactive, highly organized individual with strong time management and communication skills to coordinate with internal teams and external partners.

You will contribute to smooth day-to-day operations in a busy office. The ideal candidate will have at least 1 year of relevant experience, be detail-oriented, discreet with