Guest Experience Host – Luxury Dining & Events

The Henderson Hospitality; Hong Kong; Sur place; HKD 180 000 - 300 000; Plein temps

Avantages offerts par ce poste

Medical and dental insurance

Meal allowance

Discretionary bonus

5-day work week

Résumé du poste

The Henderson Hospitality Limited, operator of The Henderson complex with Akira Back, Hana no Kumo, Peridot at Summit 38 and Cloud 39, is seeking a Guest Relations Officer to welcome guests, manage reservations, and share information about menus and promotions.

The role requires prior customer service or host/hostess experience, excellent communication and interpersonal skills, the ability to stay calm under pressure, and familiarity with systems such as SevensRooms.

Qualifications

• Previous experience in customer service or host/hostess role.
• Excellent communication and interpersonal skills.
• Ability to work well under pressure in a fast-paced environment.

Responsabilités

• Greet and welcome guests as they arrive at the restaurant.
• Manage reservations and seating arrangements efficiently.
• Provide information about menu items and promotions.
• Assist in coordinating with the serving staff to ensure timely service.
• Handle guest inquiries and resolve issues promptly.

Connaissances

Communication skills

Interpersonal skills

Customer service

Outils

SevensRooms

Description du poste

The Henderson Hospitality Limited, operator of The Henderson complex with Akira Back, Hana no Kumo, Peridot at Summit 38 and Cloud 39, is seeking a Guest Relations Officer to welcome guests, manage reservations, and share information about menus and promotions.

The role requires prior customer service or host/hostess experience, excellent communication and interpersonal skills, the ability to stay calm under pressure, and familiarity with systems such as SevensRooms.