Assistant Manager - Akira Back

The Henderson Hospitality Limited; Hong Kong Island; On-site; HKD 300,000 - 420,000; Full time

Benefits offered by this job

medical and dental insurance

meal allowance

discretionary bonus

5-day work week

Job summary

The Henderson Hospitality Limited, a premier hospitality operator, seeks an Assistant Manager - Akira Back to lead daily dining operations and coach a front-of-house team in HK. You will oversee service standards, staff training, and guest satisfaction while driving revenue through thoughtful upselling and superb service.

Role requires 5+ years in hotel or large catering, strong English skills, and a proven ability to manage competing priorities during peak service times.

Qualifications

• 5 years or above relevant experience in hotel or sizable catering establishment with minimum 1 year in similar position.
• Good managerial and interpersonal skills.
• Strong command of guest service standards, attention to detail, and professional communication.

Responsibilities

• Support the Restaurant Manager in overseeing daily operations to ensure smooth, timely, and impeccable guest service.
• Oversee daily floor operations during service, ensuring seamless service standards, efficiency, and guest satisfaction.
• Train and coach staff on service techniques, menu knowledge, and restaurant standards.
• Maintain high standards for product knowledge, service recovery, cleanliness, and presentation.
• Upsell the popular items in order to generate more revenues for the restaurant.
• Perform other related duties and ad hoc assignments as required

Skills

Managerial skills

Interpersonal skills

Guest service

Communication

Attention to detail

English proficiency

Job description

The Henderson Hospitality Limited is the dedicated hospitality operator behind the dining, bar, and event venues withinThe Henderson, one of Hong Kong’s most iconic new landmarks designed by world renowned Zaha Hadid Architects. Our portfolio includesAkira Back, presenting innovative contemporary Japanese cuisine;Hana no Kumo, showcasing the quintessential of Japanese kappou (cut and cook) cuisine;Peridot at Summit 38, Asia’s hottest bar and dining sanctuary offering terroir-driven cocktails, fermentation-forward plant-based haute cuisine; andCloud 39, a striking all-glass rooftop ballroom and panoramic terrace designed for unforgettable weddings, elevated events and milestone moments.

The Henderson Hospitality Limited is entering an exciting new chapter as we continue to set new benchmarks for luxury hospitality and dining excellence. As our portfolio grows, we are seeking an exceptional member to join our team asAssistant Manager - Akira Back.

Key Responsibilities

Support the Restaurant Manager in overseeing daily operations to ensure smooth, timely, and impeccable guest service.

Oversee daily floor operations during service, ensuring seamless service standards, efficiency, and guest satisfaction.

Train and coach staff on service techniques, menu knowledge, and restaurant standards.

Maintain high standards for product knowledge, service recovery, cleanliness, and presentation.

Upsell the popular items in order to generate more revenues for the restaurant

Perform other related duties and ad hoc assignments as required

Requirements

5 years or above relevant experience in hotel or sizable catering establishment with minimum 1 year in similar position

Good managerial and interpersonal skills

Proven ability to lead during service and manage competing priorities

Strong command of guest service standards, attention to detail, and professional communication.

Good command of English

Why Join Us

At The Henderson Hospitality Limited, you will be part of a pioneering team shaping some of the city’s most exciting and refined dining experiences. We offer a dynamic environment, a culture of excellence, and the opportunity to create long-lasting impact across a growing portfolio.

Successful candidates will receive an attractive salary.

• medical and dental insurance
• meal allowance
• discretionary bonus
• 5-day work week

Personal data provided by job applicants will be used for recruitment purpose only.

For more information about The Henderson Hospitality Limited, please visit the following links for details about our event spaces, restaurants, and bar:

Cloud 39 - Above and Beyond - https://cloud39.com

Peridot | Sky-High Bar at Summit 38 - https://peridothk.com