Growth Manager, Academy Sales & Operations

The Hong Kong General Chamber of Commerce; Hong Kong; On-site; HKD 700,000 - 1,000,000; Full time

Job summary

The Hong Kong General Chamber of Commerce seeks a dynamic Manager, Academy Sales & Operations to lead growth across B2B and B2C training offerings, oversee executive education, and guide digital transformation across the Training Academy.

You will supervise cross-functional teams, drive revenue through strategic sales initiatives, and work with government bodies to secure grants and accreditation. This role blends commercial leadership with programme delivery and stakeholder engagement.

Qualifications

• 6–8+ years in commercial sales or executive education management.
• 2–3+ years in supervisory or managerial roles.
• Proven track record in B2B sales and corporate training.
• Strong operations experience with full project lifecycles.
• Experience driving digital adoption and workflow automation.
• Knowledge of accreditation and government/institutional grants desirable.
• Excellent leadership and negotiation skills.

Responsibilities

• Execute aggressive sales strategies targeting Chamber members and the business community.
• Conduct needs analyses for SMEs and large clients to secure training contracts.
• Design and scale recurring revenue sales models.
• Oversee end-to-end execution of Academy activities and executive education.
• Manage trainer negotiations, logistics and day-to-day delivery.
• Lead digital transformation to automate workflows and scale systems.
• Set and monitor KPIs for revenue growth and satisfaction.
• Support accreditation efforts and professional recognition schemes.
• Develop executive leadership courses, youth programmes and flagship awards.
• Pursue government-backed grants to ensure commercial sustainability.
• Mentor the Assistant Manager, Training Academy.

Skills

Leadership

Stakeholder management

Negotiation

Sales strategy

Digital transformation

Cross-functional teams

Project lifecycle

Education

Bachelor’s Degree (Business/Ed/Training)

Job description

The Hong Kong General Chamber of Commerce seeks a dynamic Manager, Academy Sales & Operations to lead growth across B2B and B2C training offerings, oversee executive education, and guide digital transformation across the Training Academy.

You will supervise cross-functional teams, drive revenue through strategic sales initiatives, and work with government bodies to secure grants and accreditation. This role blends commercial leadership with programme delivery and stakeholder engagement.